Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fajur Chaudhary

Woodbridge,VA

Summary

Knowledgeable airport services professional with 4+ years of progressive experience in the field. Good relationship-building and problem-solving abilities with a resilient and adaptable approach. Positive, upbeat and friendly team player. Kind Passenger Service Agent with considerable experience in airline and hospitality customer service. Assists passengers by interpreting flight schedules and relaying weather reports. Adept at working in stressful situations with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Admin Assistant position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Admin Assistant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Airport Passenger Service

Dulles International Airport
  • Greeted Passengers and provided boarding instructions
  • Processed reservations and issued travel and hotel vouchers
  • Kept a close eye on security concerns and adhered to all related requirements
  • Recruited, trained, and guided team members to offer every passenger top notch service and support
  • Experienced performing complex human resources functions.

Hiring and Training Manager

McDonald's
  • Collaborated with store managers and HR team to determine organization needs and position requirements
  • Conducted new hire orientations to provide company information and provide training
  • Received and reviewed candidate resume and job applications to approve or deny applicants for initial interviews
  • Partnered with stakeholders to strategize and execute best in class hiring practices
  • Assisting with the administration and oversight of human resources policies, programs, and services
  • Progressive discipline, including investigation performance management, employee relations
  • Human resources information systems, and other related human resources activities
  • Dealing with employment law principles and practices.

HR Manager

  • Conducting employee relations (ER) investigations and witness interviews
  • Distributed employee engagement surveys to identify areas of improvement
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
  • Monitored and handled employee claims involving performance-based and harassment incidents
  • Organized and led staff orientation programs and training.

Administrative Assistant

Fairfax County
02.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Managed over 50 customers calls per day

Education

Bachelors - Human Resources Management

University of Minnesota
Minneapolis, MN
07.2022

Skills

  • Employee training and development
  • Candidate prescreening and interviewing
  • Office management
  • Scheduling and coordinating for others
  • Word processing/Typing
  • Interpersonal abilities
  • Cross departmental team collaboration
  • Policies implementation
  • Story operations overnight
  • Issue payroll
  • Executive Assistance
  • Proficient in Microsoft Word, Excel, PowerPoint
  • Customer service
  • Project management
  • Recruitment
  • Performance Management System
  • Background Check Investigation
  • Employee Feedback and Recognition
  • Job description Development
  • Customer Account Manager
  • Proficient in Google Drive and Google Documents
  • Proficient in JavaScript
  • Microsoft Excel
  • Microsoft Word
  • Outlook
  • Adaptability under pressure
  • Customer service excellence
  • Problem-solving abilities
  • Special needs support

Timeline

Administrative Assistant

Fairfax County
02.2023 - Current

Airport Passenger Service

Dulles International Airport

Hiring and Training Manager

McDonald's

HR Manager

Bachelors - Human Resources Management

University of Minnesota
Fajur Chaudhary