Falak Khan
Sugar Land,TX
Summary
Hardworking Deli Clerk with 2 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Data Analyst
Karma Wallet
03.2023 - Current
- Produced reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information.
- Used statistical methods to analyze data and generate useful business reports.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
Cashier
World Food Warehouse
05.2023 - 10.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Lifted up to 50 pounds at once and took 30+ calls everyday
Deli Clerk
World Food Warehouse
05.2023 - 10.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Provide enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across team.
- Took special orders for event catering and party trays, and recommended additional items.
Deli Clerk /Store Cashier
Chatt N' Paan
01.2021 - 05.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Managed approximately 30 incoming calls and emails per day from customers
Education
Associate of Applied Science - Dental Hygiene
Houston Community College
Houston, TX05.2026
High School Diploma -
Kempner High School
Sugar Land, TX05.2023
Skills
- Cleanliness and sanitation
- Customer Service
- Safe Food Handling Practices
- Merchandising displays
- Cash Handling
- Patience and Empathy
- Basic Math Competence
- Conflict Resolution
- Data Analysis
- Excel Functions
Baking / Decorating cakes at home
I enjoy baking cookies, cakes, breads, and more from home and decorating them myself.
Languages
Urdu
Native or Bilingual
English
Native or Bilingual
Hindi
Professional Working
Arabic
Limited Working
Timeline
Cashier
World Food Warehouse
05.2023 - 10.2023
Deli Clerk
World Food Warehouse
05.2023 - 10.2023
Data Analyst
Karma Wallet
03.2023 - Current
Deli Clerk /Store Cashier
Chatt N' Paan
01.2021 - 05.2022
Associate of Applied Science - Dental Hygiene
Houston Community College
High School Diploma -
Kempner High School
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