Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Bartender
Falencia Garrett

Falencia Garrett

Houston

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling at Bar None. Proven ability to design innovative cocktails and enhance guest experiences through effective communication and teamwork. Recognized for maintaining high cleanliness standards and resolving conflicts efficiently, ensuring a welcoming environment for all patrons.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Bar None
Houston
02.2025 - Current
  • Managed bar area, overseeing cocktail design and inventory management to ensure compliance.
  • Checked identification cards for proof of age before serving alcoholic beverages.
  • Recommended food and drink pairings to patrons based on preferences and promotions.
  • Collaborated with team members to maintain efficient bar operations during peak hours.

Server

Waffel House
Houston
11.2024 - 02.2025
  • Ensured positive dining experiences through excellent customer service.
  • Processed customer orders with accuracy and efficiency.
  • Handled cash transactions and payments with attention to detail.
  • Communicated effectively with kitchen staff regarding customer allergies and special requests.

Server

Pluckers
Houston
05.2024 - 11.2024
  • Operated POS terminals to input orders, split bills, and calculate totals accurately.
  • Handled cash transactions with precision, following company procedures strictly.
  • Responded to guest inquiries and complaints professionally to improve service quality.
  • Collaborated with hosts, bussers, and kitchen staff to ensure timely service delivery.

Sales Associate

Minks Lashes
Houston
02.2024 - 03.2024
  • Facilitated product selection for customers based on individual needs and preferences.
  • Organized product displays to improve customer experience.
  • Executed cashier duties, including accepting payments and issuing receipts.
  • Delivered accurate information regarding products, prices, and services.

File Clerk

Hoover Slovacek
Houston
03.2023 - 02.2024
  • Streamlined physical and digital filing systems for client documents.
  • Implemented labeling systems to improve document retrieval efficiency.
  • Performed data entry tasks using office management software.
  • Established new files in accordance with established protocols.

Sales Associate

Windsor Fashions
Houston
10.2022 - 02.2023
  • Accurately processed sales transactions using point-of-sale system.
  • Trained new staff on customer service protocols and store policies to enhance operational efficiency.
  • Collaborated with team members to consistently achieve daily sales goals.
  • Monitored store cleanliness to maintain a welcoming environment for customers.

Sales Associate

Q
Houston
08.2022 - 10.2022
  • Delivered accurate information regarding products, prices, and services to customers.
  • Ensured store environment remained clean, including floors, windows, and displays.
  • Restocked shelves to maintain optimal inventory levels at all times.
  • Trained new team members on cash register operation and customer service protocols.

Team Member

Whataburger
Houston
03.2020 - 03.2022
  • Ensured workspace cleanliness to meet health regulations.
  • Communicated with team to resolve customer issues promptly.
  • Acquired necessary skills rapidly to enhance performance.
  • Greeted customers upon store entry with a friendly demeanor.

Food Expeditor

Cheddar's Scratch Kitchen
Houston
07.2021 - 11.2021
  • Coordinated timely food delivery from kitchen to dining area to ensure prompt service.
  • Communicated effectively with kitchen staff and servers to streamline operations.
  • Maintained cleanliness and organization of expediting station for optimal efficiency.
  • Implemented efficient workflow strategies to enhance overall service speed.

Education

High School Diploma -

Mac Auther Highschool
Houston, TX
05-2022

Some College (No Degree) - Business Management

Southern New Hampshire University
Manchester

Skills

  • Cocktail design
  • Customer service
  • Cash handling and POS operation
  • Time management
  • Team collaboration
  • Conflict resolution
  • Attention to detail
  • Cleanliness and hygiene
  • Team player attitude
  • Keg changing and cash register operation

Certification

  • TBAC 07/27
  • Food Handlers 03/27

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bartender

Bar None
02.2025 - Current

Server

Waffel House
11.2024 - 02.2025

Server

Pluckers
05.2024 - 11.2024

Sales Associate

Minks Lashes
02.2024 - 03.2024

File Clerk

Hoover Slovacek
03.2023 - 02.2024

Sales Associate

Windsor Fashions
10.2022 - 02.2023

Sales Associate

Q
08.2022 - 10.2022

Food Expeditor

Cheddar's Scratch Kitchen
07.2021 - 11.2021

Team Member

Whataburger
03.2020 - 03.2022

High School Diploma -

Mac Auther Highschool

Some College (No Degree) - Business Management

Southern New Hampshire University

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