Summary
Overview
Work History
Education
Skills
Timeline
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Falene Lobo

Mary Esther,FL

Summary

Logistics and supply chain professional skilled in the improvement of supply chain operations to increase efficiency. Extensive background the field. Offering several years of experience in data collection, analysis and documentation. . Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Logistics Chief

Military
Quantico, VA
06.2023 - Current
  • Reviewed and optimized current logistical processes, resulting in cost savings of 10% annually.
  • Scheduled daily activities for personnel and assigned duties as necessary.
  • Managed the flow of goods from suppliers to customers within established timelines.
  • Created inventory control systems to maintain accurate records of stock levels.
  • Coordinated with vendors for timely delivery of materials and services.
  • Conducted regular audits of warehouse operations to ensure safety standards are met.
  • Collaborated with sales teams to identify customer needs and develop solutions accordingly.
  • Designed internal procedures for tracking orders, shipments, invoices.
  • Developed and implemented logistics strategies to ensure efficient supply chain management.
  • Established key performance indicators to measure the efficiency of logistic processes.
  • Prepared detailed reports on monthly transportation expenses for senior management review.
  • Ensured compliance with all applicable laws and regulations related to shipping operations.
  • Maintained high standards of internal and external customer service.
  • Identified and resolved shipping and packaging errors.
  • Led and managed projects to support logistics efforts and plans.
  • Worked collaboratively with customers and staff at various levels.
  • Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
  • Created and enforced policies and procedures for entire logistics team.
  • Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Logged, processed, and followed up on merchandise authorization shipments in databases.
  • Managed purchases by making initial assessments, selecting suppliers and meeting support requirements.
  • Consistently met company and department objectives within budget and time constraints.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Identified opportunities to reduce cost and improve productivity.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Established or monitored specific supply chain-based performance measurement systems.
  • Assessed upcoming projects to forecast projected resource requirements.
  • Communicated organization's missions, goals and vision while aligning each with operational initiatives and delivery of professional services.

Barracks Manager

Military
Quantico, VA
06.2023 - Current
  • Scheduled daily activities for personnel and assigned duties as necessary.
  • Organized weekly meetings with staff members to discuss upcoming tasks and projects.
  • Prepared and submitted reports on facility operations, including budget updates.
  • Provided technical guidance to staff regarding facility operations and maintenance issues.
  • Monitored inventory levels of supplies used in the facility's operations.
  • Created processes to improve operational efficiency within the facility's departments.
  • Implemented policies related to health and safety regulations at the workplace premises.
  • Maintained records relating to all aspects of facilities management including financial data.
  • Inspected buildings regularly to identify potential risks or hazards that may affect employee safety.
  • Resolved customer complaints pertaining to facility-related matters quickly and effectively.
  • Ensured compliance with applicable building codes, ordinances, laws, rules, regulations and standards.
  • Supervised personnel responsible for maintaining groundskeeping activities at the facility.
  • Planned and coordinated the maintenance of facility equipment and systems.
  • Conducted regular inspections of facilities to ensure safe working conditions.
  • Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
  • Prioritized and performed routine maintenance to keep facility in excellent shape.
  • Managed and directed facility staff by handling assignment delegation and timely completion.
  • Inspected equipment, facility grounds, external building structure and systems on regular basis.
  • Scheduled and monitored on-site inspections of facility.
  • Maintained cleanliness and presentation standards to increase appeal of facility.
  • Provided insights to executive leadership on new trends for office environment.
  • Directed maintenance and operations of facility systems to minimize service interruptions.
  • Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
  • Planned, administered and controlled budgets for equipment and supplies.
  • Surveyed facility to maximize safety and security.
  • Disposed of or oversaw disposal of surplus or unclaimed property.
  • Managed implementation and operation of building preventive maintenance program.
  • Evaluated performance of subordinates on a regular basis and provided feedback accordingly.
  • Created monthly reports on maintenance needs, budget expenditures and other relevant information.
  • Monitored inventory levels of supplies and equipment in the barracks.
  • Managed day-to-day operations in the barracks area according to established policies and procedures.
  • Maintained detailed logs of all operations within the barracks area.
  • Established positive relationships with vendors providing services to the barracks.
  • Identified areas where improvements can be made in terms of efficiency or cost savings.
  • Responded promptly to any issues or complaints from personnel regarding barracks conditions or services provided.
  • Conducted regular inspections of the barracks facilities to ensure cleanliness and orderliness.
  • Organized and maintained all paperwork related to personnel records.
  • Ensured compliance with safety regulations in the barracks area.
  • Maintained high standard of work quality by monitoring team performance and proactively correcting identified deficiencies.
  • Delegated work to staff, setting priorities and goals.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Assigned work and monitored performance of project personnel.
  • Created and managed budgets for travel, training, and team-building activities.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Analyzed business performance data and forecasted business results for upper management.
  • Proposed or approved modifications to project plans.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Produced thorough, accurate and timely reports of project activities.
  • Reviewed completed work to verify consistency, quality, and conformance.

MWR Coordinator

Military
Quantico, VA
06.2023 - Current
  • Researched potential vendors for event supplies and contracted services.
  • Inspected facilities regularly to ensure they are up-to-date with safety regulations.
  • Identified opportunities for cost savings through efficient use of resources while maintaining quality standards.
  • Served as a liaison between customers and vendors regarding contracts for special events or services.
  • Managed budgets for assigned projects within established guidelines.
  • Performed regular audits of store inventories in order to detect discrepancies between actual stock levels versus what is reported in the system.
  • Maintained effective communication with vendors regarding new products, marketing campaigns, discounts and promotions.
  • Reviewed vendor performance metrics such as on-time delivery rate and quality control measures to ensure compliance with company standards.
  • Analyzed customer preferences and buying trends to determine the optimal product mix for the store.
  • Collaborated with other departments such as marketing or advertising teams to create promotional materials that would help drive sales.
  • Provided ongoing training for staff members on how best to utilize merchandise resources.
  • Analyzed financial data such as profit margins and cost analysis reports in order to make informed decisions about purchasing activities.
  • Created seasonal and promotional displays to maximize sales and profits.
  • Developed and implemented merchandise strategies to increase sales.
  • Ensured that all merchandise was properly labeled according to company policy.
  • Assisted customers in selecting appropriate items based on their individual needs.
  • Negotiated with vendors to obtain favorable terms, pricing, and delivery schedules.
  • Researched market trends in order to identify opportunities for growth in existing or new product categories.
  • Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
  • Established guidelines for ordering, stocking, merchandising, displaying products, and maintaining visual standards of the store.
  • Identified areas of improvement within the current inventory system in order to streamline processes.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Monitored and adjusted pricing strategies to remain competitive while ensuring profitability.
  • Analyzed sales data and market trends to identify opportunities for merchandise expansion and optimization.
  • Implemented inventory control procedures to reduce shrinkage and improve stock accuracy.
  • Tracked sales trends and recommended adjustments to maximize departmental profitability.
  • Developed pricing promotions and markdowns to meet sales and margin targets.
  • Maintained physical inventory of merchandise and implemented systems to monitor costs.

Marine Security Guard

Military
Quantico, VA
07.2022 - Current
  • Responded to emergency calls for service in a timely manner.
  • Provided support to law enforcement personnel during crisis situations.
  • Inspected buildings, grounds, equipment, and materials for security violations or threats.
  • Implemented countermeasures against potential threats such as sabotage or espionage.
  • Assisted with the enforcement of safety regulations.
  • Conducted searches when necessary to ensure safety standards are met.
  • Provided training for new Marine Security Guards on operational procedures.
  • Reviewed security logs regularly to identify areas requiring additional protection measures.
  • Prepared detailed incident reports following any security breach or violation.
  • Monitored entry and exit points, as well as personnel entering and leaving the premises.
  • Conducted security patrols of designated areas on foot and in vehicle.
  • Performed surveillance activities using CCTV systems.
  • Investigated reports of theft or other criminal activities on site.
  • Ensured compliance with established security protocols by personnel within facility boundaries.
  • Interacted professionally with guests, staff members, and other personnel while on duty.
  • Reported suspicious activity or incidents to the appropriate authorities.
  • Adhered to strict confidentiality regarding sensitive information concerning personnel, operations.
  • Maintained order among visitors and staff at all times.
  • Issued visitor passes and ensured their proper use according to protocol.
  • Managed access control procedures for classified documents and facilities.
  • Activated and deactivated security systems, monitored intrusion detection systems and protected items from fire, theft, sabotage, loss, damage and destruction.
  • Demonstrated proficiency at weapons handling, manipulation and employment as well as small unit tactics and leadership.
  • Served as military policeman and defused multiple hostile situations using expert negotiating techniques, patrolled restricted areas and limited access to authorized personnel.
  • Monitored security communications systems on military installation, controlled access of vehicles and pedestrians and guarded highly sensitive assets using advanced security procedures.
  • Supervised and taught multiple range details resulting in highly trained unit, conducted security inspections to safeguard classified material and protected military staff and civilians.
  • Coordinated with local law enforcement and other agencies to enhance security measures and share relevant information.
  • Managed access control points, verifying identification and granting access to authorized individuals.
  • Answered non-emergency and emergency calls for assistance.
  • Managed and maintained security equipment, ensuring operational readiness at all times.
  • Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
  • Conducted regular security patrols to ensure the safety of personnel and property.
  • Researched government systems to analyze patterns, trends, vulnerabilities and deviations.
  • Enforced base regulations, including traffic rules, to maintain order and discipline.
  • Conducted risk assessments for facilities and recommended improvements to security infrastructure.
  • Detected and reported unauthorized personnel and activities.
  • Utilized conflict resolution skills to de-escalate potential threats in a calm and effective manner.
  • Trained new security forces members, imparting knowledge of procedures, regulations, and tactics.
  • Assisted in investigations of security breaches and participated in corrective measures.
  • Enforced anti-terrorism measures, conducting regular assessments to identify and mitigate risks.
  • Provided first response to emergency situations, administering first aid and coordinating with emergency services.
  • Supervised junior security forces members, providing guidance and feedback to enhance team performance.
  • Responded to security alarms and investigated disturbances promptly.
  • Monitored surveillance systems to detect suspicious activities and ensure comprehensive coverage of the area.
  • Compiled and submitted daily security reports, documenting incidents and activities during shifts.
  • Prepared incident and complaint reports, desk blotters, and other related local correspondence.
  • Organized, processed and disseminated information via two-way radio.
  • Participated in security exercises to prepare for potential threats and emergencies.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Maintained high levels of alertness throughout shifts.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Monitored security cameras to identify and respond to suspicious activity.

Education

Bachelor of Arts - Psychology

University of Arizona
Tucson, AZ
12-2022

Skills

  • Logistics Analysis
  • Transportation Management
  • Warehouse Management
  • Fleet Management
  • Distribution Management
  • Supply Chain Management
  • Documentation
  • Vendor Relationship Management
  • Warehouse Operations
  • Continuous Improvement
  • Logistics Management
  • Shipping and receiving operations
  • Product Management
  • Mentoring and training
  • Strategic Sourcing
  • Supplies inventory
  • Operational management
  • Safety standards
  • Budget Planning
  • Team Management
  • Logistics Oversight
  • Work Delegation

Timeline

Logistics Chief

Military
06.2023 - Current

Barracks Manager

Military
06.2023 - Current

MWR Coordinator

Military
06.2023 - Current

Marine Security Guard

Military
07.2022 - Current

Bachelor of Arts - Psychology

University of Arizona

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Falene Lobo