Falguni Jinandra
Powell,OH
Summary
Accomplished Store Leader with 10+ years of experience overseeing comprehensive store operations, including remodels, re-grand openings, and vendor relations. Proven track record in enhancing inventory management, customer service, and team performance. Expertise in developing efficient schedules, training new associates, and maintaining high standards in health and safety audits. Dedicated to accurate record-keeping, worksite safety, and resolving issues promptly to ensure smooth and successful store operations.
Overview
13
13
years of professional experience
Work History
Store Leader
Kroger (Store 920)
06.2023 - Current
- Optimized in-stock processes and improved store conditions, leading to a significant reduction in stockouts and an enhanced shopping experience for customers.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Fostered strong community relationships by organizing and coordinating events and activities, boosting the store's local presence and customer loyalty.
Assistant Store Leader
Kroger (Store 867)
06.2022 - 06.2023
- Assisted in an 8-month major remodel of an 867-store, culminating in a successful re-grand opening in December 2022, which enhanced store layout and customer experience.
- Collaborated with drug GM, dairy, and grocery department leaders to optimize in-stock levels and drive sales growth, resulting in improved inventory management and increased revenue.
- Supported stores 898 and 549 with re-grand opening efforts, focusing on merchandising and in-stock processes to ensure a seamless transition and enhanced product availability.
Assistant Store Leader
Kroger (Store 804)
03.2022 - 06.2022
- Enhanced stock management and merchandising strategies, leading to increased sales and improved inventory turnover.
- Cultivated a positive work culture focused on urgency and accountability, boosting team morale and productivity.
- Consistently upheld Kroger standards across all departments, ensuring high-quality service and operational excellence.
Assistant Store Leader
Kroger (Store 817)
10.2019 - 03.2022
- Assisted in a major remodel and successfully executed a re-grand opening during COVID-19, ensuring safety protocols were met and operations remained smooth.
- Conducted a center store planning workshop for District 3 Assistant Store Leaders (ASLs), providing valuable insights and strategies for effective store management.
- Improved in-stock levels, front-end friendliness, and produce freshness, leading to enhanced customer satisfaction and loyalty.
- Demonstrated strong knowledge in controlling labor costs and effective scheduling, optimizing workforce efficiency and reducing operational expenses.
General Manager
Panera Bread
01.2017 - 12.2018
- Led and managed all aspects of store operations, ensuring smooth and efficient day-to-day activities.
- Consistently maintained a high standard of health and safety, achieving above 92% ratings in Eco Sure audits and health inspections.
- Achieved the best food cost in the district, contributing to overall cost savings and profitability.
- Oversaw weekly inventory management and processed payroll, ensuring accuracy and efficiency in financial operations.
Assistant Store Manager
Panera Bread
04.2013 - 09.2016
- Developed and managed weekly schedules to ensure optimal staffing levels and efficient store operations.
- Addressed and resolved customer complaints promptly, enhancing customer satisfaction and retention.
Assistant Store Manager
Chipotle Mexican Grill
02.2011 - 02.2013
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
Bachelor of Arts - Accounting
Saurashtra University
Rajkot, India05.2003
Skills
- Goal Setting
- Recruitment and hiring
- Employee Motivation
- Supplier Monitoring
- Team Leadership
- Decision making
- Business Leadership
- Money Handling
- Staff Coordination
- Operations Management
- Client Relations
- Multitasking and prioritization
Timeline
Store Leader
Kroger (Store 920)
06.2023 - Current
Assistant Store Leader
Kroger (Store 867)
06.2022 - 06.2023
Assistant Store Leader
Kroger (Store 804)
03.2022 - 06.2022
Assistant Store Leader
Kroger (Store 817)
10.2019 - 03.2022
General Manager
Panera Bread
01.2017 - 12.2018
Assistant Store Manager
Panera Bread
04.2013 - 09.2016
Assistant Store Manager
Chipotle Mexican Grill
02.2011 - 02.2013
Bachelor of Arts - Accounting
Saurashtra University
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