Summary
Overview
Work History
Education
Skills
Certification
Websites
Affiliations
LEADERSHIP & IMPACT
Timeline
Generic

FALGUNI NAGLA

McKinney,TX

Summary

Business Analyst with proven expertise in CRM optimization, data visualization, and process automation. Proficient in SQL, Python, Tableau, Power BI, and cloud technologies including AWS and GCP. Skilled in transforming complex data into actionable insights that drive engagement and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Lead

Wing Assistant
Berkeley, CA
07.2022 - 01.2023
  • Automated lead management, invoicing, and payroll processes using Notion, improving data accuracy and boosting team operational efficiency by 60%
  • Enhanced CRM-driven marketing and sales pipelines by optimizing customer segmentation and campaign targeting, resulting in a 25% increase in ticket sales
  • Led Agile sprint planning with cross-functional teams; introduced workflow optimizations that raised team throughput by 50% and improved project delivery speed by 30%
  • Built and maintained project tracking systems in JIRA and Notion, ensuring visibility and accountability across sprints, leading to a 20% increase in completion rates
  • Conducted weekly CRM data audits and integrated customer feedback loops, reducing churn by 25% through personalized engagement and rapid response strategies

Business Analyst Intern

Wing Assistant
Berkeley, CA
01.2022 - 07.2022
  • Collaborated with cross-border stakeholders to streamline operational pipelines, reducing lead time by 15% via Agile-based coordination and JIRA workflow tracking
  • Executed SEO optimization strategies using Zillow analytics, resulting in a 10% uplift in qualified lead conversion
  • Enforced data validation protocols using SQL and Excel, achieving a 20% reduction in ETL anomalies and errors
  • Built dynamic dashboards in Tableau, Power BI, and Google Data Studio, increasing client satisfaction by 30%
  • Automated data analysis and reporting with Python and SQL, cutting ETL errors by 20%
  • Integrated AWS datasets and maintained project documentation using Notion and Confluence
  • Integrated AWS-hosted datasets into reporting workflows to ensure scalable access and security compliance

Consultant – Corporate Support Intern

Unext Learning
, India
07.2021 - 12.2021
  • Coordinated and facilitated weekly upskilling sessions for interns from multinational partners including Capgemini, Deloitte, and Dell, enhancing collaboration and skill development outcomes
  • Spearheaded a streamlined scheduling system for intern and faculty training sessions, improving program efficiency by 40% and program effectiveness by 25%
  • Designed and implemented a standardized grading framework for training assessments, reducing evaluation time by 40% and enabling faster, more data-driven candidate selection for the hiring team

Education

Master of Science - Business Analytics

University of Texas at Dallas
Dallas, Texas
05.2025

Bachelor of Science - Computer and Media engineering

Manipal Institute of Technology
India
08.2022

Skills

  • Programming languages: C, C, Python, R
  • Cloud platforms: GCP, AWS
  • Development tools: Kafka, Visual Studio Code
  • Web technologies: Nodejs, React, HTML5, CSS3
  • Database management: SQL (Oracle, SQL Server), NoSQL, MongoDB
  • Project management tools: JIRA, Notion
  • Data visualization: Tableau, Power BI
  • Spreadsheet applications: Excel, Google Sheets
  • Creative software: Adobe Suite

Certification

· Project Management Professional (PMP) – PMI

· Agile Project Management & JIRA – Certified

· Google Ad Manager

SQL for Data Analytics

Affiliations

Aug 2023 – Aug 2024 Officer (Events & Logistics Head) | Indian Students Association (ISA) | University of Texas at Dallas

· Present, Led and managed a diverse portfolio of cultural and social events for the ISA, securing $10k+ in funding and ensuring seamless execution; achieved a 20% increase in event attendance year over year

Oct 2019 – Mar 2021 Vice President | MITy3Dians | Manipal Institute of Technology, India · Collaborated with a dynamic team to analyze & evaluate relevant conferences; strategically presented and published research papers at few conferences, resulting in a 50% increase in lead generation and expanding our network of industry partnerships

LEADERSHIP & IMPACT

  • AUG 2023 – AUG 2024
  • Officer (Events & Logistics Head) | Indian Students Association (ISA) | University of Texas at Dallas
  • Present, Led and managed a diverse portfolio of cultural and social events for the ISA, securing $10k+ in funding and ensuring seamless execution; achieved a 20% increase in event attendance year over year
  • OCT 2019 – MAR 2021
  • Vice President | MITy3Dians | Manipal Institute of Technology, India
  • Collaborated with a dynamic team to analyze & evaluate relevant conferences; strategically presented and published research papers at few conferences, resulting in a 50% increase in lead generation and expanding our network of industry partnerships

Timeline

Team Lead

Wing Assistant
07.2022 - 01.2023

Business Analyst Intern

Wing Assistant
01.2022 - 07.2022

Consultant – Corporate Support Intern

Unext Learning
07.2021 - 12.2021

Master of Science - Business Analytics

University of Texas at Dallas

Bachelor of Science - Computer and Media engineering

Manipal Institute of Technology

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