Summary
Overview
Work History
Education
Skills
Professional Development
Volunteer Experience
Languages
Timeline
Generic

Falina Bates

Harlingen,TX

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

4
4
years of professional experience

Work History

Medical Assistant

South Heart Clinic
08.2022 - Current
  • Manage daily caseload of 25-30 patients
  • Provide patient-care services: examine patients, verify all medical history and chart notes.
  • Review medical history and chart notes to make preliminary diagnosis.
  • Create and maintain patient-care plans, while instructing and guiding patients on progress.
  • Meet regularly with direct supervisor to schedule and prioritize work
  • Provide telephonic support to facilitate patient enrollment and access community resources, as needed
  • Facilitate patient referrals for specialized treatment or procedures
  • Act as liaison for South Heart Clinic to create new partnerships and establish new resources with neighboring clinics
  • Provide ongoing administrative support for clients records and charts
  • Complete and document all required patient file notes, contacts, and medical reports in appropriate database in accordance with expected timeframes and requirements of the clinic
  • Provide information, referrals, advocacy and support to patients
  • Participate in mandatory training requirements and ongoing trainings to meet all federal, state, and clinic expectations
  • Attend weekly and monthly meetings with supervisor and assigned doctor to consult on patient files and patient trends
  • Maintain confidentiality of all documentation, files and required record keeping as per HIPPA
  • Complete other duties as assigned

Medical Assistant

Family Medicine Specialists
08.2021 - 07.2022
  • Manage daily caseload of 20-25 patients
  • Provide patient-care services: examine patients, verify all medical history and chart notes.
  • Review medical history and chart notes to make a preliminary diagnosis.
  • Create and maintain patient-care plans, while instructing and guiding patients on progress.
  • Meet regularly with direct supervisor to schedule and prioritize work
  • Provide telephonic support to facilitate patient enrollment and access community resources, as needed
  • Facilitate patient referrals for specialized treatment or procedures
  • Act as liaison for Family Medicine Specialists to create new partnerships and establish new resources with neighboring clinics
  • Provide ongoing administrative support for clients records and charts
  • Complete and document all required patient file notes, contacts, and medical reports in appropriate database in accordance with expected timeframes and requirements of the clinic
  • Provide information, referrals, advocacy and support to patients
  • Participate in mandatory training requirements and ongoing trainings to meet all federal, state, and clinic expectations
  • Attend weekly and monthly meetings with supervisor and assigned doctor to consult on patient files and patient trends
  • Maintain confidentiality of all documentation, files and required record keeping as per HIPPA
  • Complete other duties as assigned

Medical Assistant

RGV Adult & Geriatric Medicine
01.2020 - 03.2020
  • Provide patient-care services: examine patients, verify all medical history and chart notes.
  • Review medical history and chart notes to make a preliminary diagnosis.
  • Create and maintain patient-care plans, while instructing and guiding patients on progress.
  • Meet regularly with direct supervisor to schedule and prioritize work
  • Provide telephonic support to facilitate patient enrollment and access community resources, as needed
  • Facilitate patient referrals for specialized treatment or procedures
  • Provide ongoing administrative support for clients records and charts
  • Complete and document all required patient file notes, contacts, and medical reports in appropriate database in accordance with expected timeframes and requirements of clinic
  • Provide information, referrals, advocacy and support to patients
  • Participate in mandatory training requirements and ongoing trainings to meet all federal, state, and clinic expectations
  • Attend weekly and monthly meetings with supervisor and assigned doctor to consult on patient files and patient trends
  • Maintain confidentiality of all documentation, files and required record keeping as per HIPPA
  • Complete other duties as assigned

Education

Certified Medical Assistant -

South Texas Vo-Tech
Weslaco, TX
12.2017

High School Diploma -

Harlingen High School
Harlingen, TX
12.2016

Skills

  • Data Entry
  • Team Leadership
  • Writing & Editing
  • Autoclaving
  • Client Support
  • Problem Solving
  • Communication
  • Microsoft Word
  • Microsoft SharePoint
  • Microsoft Outlook
  • Windows OS
  • HIPAA Compliance
  • Case Management
  • Electronic Charting
  • Standards Compliance
  • Reliable team player
  • Dictation and Transcription
  • Maintaining confidentiality

Professional Development

  • Occupational Safety and Health Certification
  • Health Insurance and Accountability Act Certification
  • Cardiopulmonary Resuscitation Certification

Volunteer Experience

  • Thanksgiving Food Drive, Iglesia Emanuel, 2023-01-01, 2023-12-31
  • Christmas Toys for Tots Drive, Rio Grande City, 2023-01-01, 2023-12-31

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant

South Heart Clinic
08.2022 - Current

Medical Assistant

Family Medicine Specialists
08.2021 - 07.2022

Medical Assistant

RGV Adult & Geriatric Medicine
01.2020 - 03.2020

Certified Medical Assistant -

South Texas Vo-Tech

High School Diploma -

Harlingen High School

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Falina Bates