Falisha Ptak
Clinton
Summary
At Clinton Ice, I leveraged my expertise in invoice processing and fleet management to streamline operations, enhancing route efficiency and financial accuracy. My proactive approach to problem-solving and strong leadership skills led to significant improvements in customer satisfaction and operational effectiveness, demonstrating a results-driven mindset and a commitment to excellence. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
25
25
years of professional experience
Work History
Accounting Clerk/Route Supervisor
Clinton Ice
02.1999 - Current
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Managed accounts payable and receivables and payroll.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Assisted in payroll processing tasks such as timesheet validation.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
- Streamlined accounts payable processes by implementing efficient invoice management and payment tracking systems.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Input financial data and produced reports using Routeman and AS400
- Managed and responded to correspondence and inquiries from customers and vendors.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Oversaw fleet maintenance schedules to minimize downtime due to mechanical issues while ensuring adherence to budget constraints.
- Enhanced route efficiency by optimizing scheduling and adjusting dispatching procedures.
- Developed strong relationships with clients, leading to increased business opportunities and referrals.
- Assisted in employee hiring, training, and retention efforts, contributing to a stable workforce with low turnover rates.
- Increased customer satisfaction by addressing complaints promptly and implementing corrective actions.
- Maintained detailed records of routes, mileage logs, fuel consumption data, customer service issues, and other relevant information for analysis purposes.
- Achieved timely deliveries through effective management of driver schedules and load assignments.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Worked closely with personnel and customers to resolve problems.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Established clear expectations about punctuality and professionalism within the team, leading to an increase in on-time deliveries without compromising quality standards.
Education
High School Diploma -
Arapaho-Butler High School
Arapaho, OK05.2002
Skills
- Payment Processing
- Invoice Processing
- Clerical Support
- Administrative Support
- Recordkeeping
- File Maintenance
- Bookkeeping
- Month-end reports
- Data Processing
- Records Management
- Document Scanning
- Invoicing and collections
- Team Collaboration
- Payroll Processing
- Account Reconciliation
- Data organization
- Invoicing
- Weather Awareness
- Incident Reporting
- Load Planning
- Vehicle Maintenance
- Route Optimization
- Fleet Management
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Workplace Safety
- Excellent Communication
- Organizational Skills
- Team Leadership
- Active Listening
- Effective Communication
- Decision-Making
- Relationship Building
Timeline
Accounting Clerk/Route Supervisor
Clinton Ice
02.1999 - Current
High School Diploma -
Arapaho-Butler High School
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