Restaurant Hostess
Grimaldi's Pizzeria
09.2022 - 03.2023
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Streamlined table turnover process by quickly identifying available seating options for incoming diners.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
