Fallan Wilckens
Humble,TX
Summary
Dental professional with demonstrated history and experience in lead clinician and a successful sales record seeking opportunity to use strong communication, Critical thinking, negotiation and relationship building skills from the start. Proven Success of nurturing business opportunities and overall business development.
Overview
4
4
years of professional experience
Work History
Lead Dental Hygienist
Summer Creek Dental
04.2022 - Current
- Promoted a positive workplace culture by fostering open communication among team members and addressing concerns promptly.
- Led regular team meetings to review performance metrics, identify areas for improvement, and develop strategies to achieve goals.
- Maintained accurate patient records documenting medical histories, treatment plans, progress notes.
- Worked with dentists in developing and implementing personalized care plans for dental patients.
- Improved patient retention rates by providing exceptional customer service during appointments and phone interactions.
Burst Ambassador
Burst Dental
03.2020 - Current
- Increased sales by effectively communicating product benefits.
- Delivered compelling sales presentations, showcasing the unique benefits of company products and services.
- Participated in industry trade shows and networking events to expand professional connections and generate new leads for the business.
- Maintained clean, organized and professional work environment.
Dental Software Reigonal Trainer
Envista
01.2022 - 01.2024
- Identified and recommended staff for key positions and departments.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
- Analyzed and evaluated training effectiveness and program outcomes.
- Prepared and presented supplementary learning material to support structured lessons.
- Led cross-functional teams in the development of innovative solutions for pressing business challenges.
Dental Hygienist Orthodontics
Michael Wharton Palmer
04.2020 - 02.2022
- Mentored junior staff members, sharing knowledge and expertise in orthodontics to foster professional growth within the team.
- Diagnosed malocclusions accurately using cutting-edge diagnostic tools such as digital X-rays and 3D imaging technology.
- Successfully managed a diverse caseload of patients with varying degrees of complexity in their orthodontic needs, delivering comprehensive care tailored to each individual case.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Associate of Science - Dental Hygiene
Coastal Carolina Community College
Jacksonville, NC05.2012
Bachelor of Science - Health Sciences
University of Arkansas, Fayetteville
Fayetteville, AR05.2005
Skills
- Top 3 Hygienist with perfect 5 Star ratings Cloud Dental
- RDH licensed in 4 states
- Top Sales for Burst Oral Care
- Top Sales Purple level Younique
- Certified Trainer for OP3D, Dexis Scanner, DTX, ICAT
Additional Information
- Used communication skills in educating and implementing to assist clients in understanding of their products and software. Maintaining positive feedback leading to a Strategic Partnership.
- Established trust with using strong relationship building techniques in Training and educating dental offices on software, 3D xray, scanners, and calibration.
Timeline
Lead Dental Hygienist
Summer Creek Dental
04.2022 - Current
Dental Software Reigonal Trainer
Envista
01.2022 - 01.2024
Dental Hygienist Orthodontics
Michael Wharton Palmer
04.2020 - 02.2022
Burst Ambassador
Burst Dental
03.2020 - Current
Associate of Science - Dental Hygiene
Coastal Carolina Community College
Bachelor of Science - Health Sciences
University of Arkansas, Fayetteville
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