Summary
Overview
Work History
Education
Skills
Professional Titles:
Accomplishments
Certification
Locations
Work Availability
Timeline
Generic

Fallyn S.L. Tryon

Charleston,WV

Summary

Will work to the best of my ability for you, & your company. If i lack the experience to get the job done, I will make up for it in enthusiasm, and the determination to show my "love to learn- can do" attitude. I am an energetic, friendly, and eager to learn, mother. I work & learn best when it's in a hands on kind of way, but I am willing to learn more in any type of way your company prefers teaching. There is No Job too BIG or too small. I would be the Best Choice & a True Asset to any Business. So If you're looking for a mature, & friendly receptionist, lead cashier, retail associate, seasonal store associate, manager, assistant manager or the best customer service expert you have ever seen. I am exactly what you have been looking for! I'm eager to get started. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly customer service expert with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skillsets. Courteous and self-motivated with talent for creating effective merchandise displays.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Seasonal Store Associate & Cashier

Kohls Department Store
08.2023 - 12.2023
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Contributed to loss prevention efforts by monitoring store activity closely during shifts.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Participated in ongoing training sessions to stay updated on product information and company policies effectively applying newfound knowledge on the job.
  • Enhanced overall store appearance through diligent maintenance of fixtures, lighting systems and floor spaces leading to a more inviting atmosphere for customers.
  • Efficiently managed large volume orders and assisted customers with specific requests ensuring timely delivery and increased satisfaction levels.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales and customer satisfaction through personalized servicing.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Located merchandise across various stores to address customer needs.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Worked with loss prevention in monitoring shopper behavior.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Warehouse Shipping Associate

United Talent Staffing
04.2021 - 08.2023
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Implemented data-driven decision-making strategies, improving overall business performance.
  • Spearheaded process improvement initiatives that increased operational efficiency while maintaining high-quality output standards.
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Seasonal Associate/Cashier

Dollar Tree Stores
09.2020 - 02.2021
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined checkout procedures for faster service and reduced wait times.
  • Maintained accurate cash drawer counts by diligently tracking transactions and reconciling discrepancies.
  • Assisted in inventory management, contributing to improved stock levels and product availability.
  • Adhered to company policies and procedures at all times, ensuring consistent operations across the entire staff.

Front Desk Manager/Receptionist

La Quinta Inns & Suites by Wyndham
01.2017 - 09.2020
  • Checking guests in and out of their rooms and suites
  • Keeping lobby clean
  • Putting information of the guests into their files
  • Answering phones
  • Keeping the guests happy
  • Making sure all the employees of every shift are kind and helpful to each and every guest
  • Scheduling
  • Etc

Sales Associate

K- Mart (Sears Holding Corp)
01.2018 - 12.2018
  • Stocking clothes and merchandise in certain departments
  • Cashier duties
  • Helping customers in any way possible
  • Counting out drawers for next shifts
  • Cleaning, clerical, etc.

Cashier

Burger Carte
10.2014 - 01.2017
  • Taking orders, bagging up orders, cleaning, counting down drawer, making new drawer for next shift, cleaning, stocking, lottery room, etc.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Medical Assistant

Dr. Eggleston, Lewis & Bailey
04.2002 - 01.2011
  • Worked here for my internship, and ended up staying
  • Loved working with them all
  • I checked pts into the computers, took their vitals and prepped them for the doctor to see
  • Put pts info into the system, filing, etc.

Education

Bachelor Of Applied Studies - Applied Psychology

WVU Tech
Montgomery WV

Medical assistant & Terminology expert - Medical Assistance

National Institute of Technology
Cross Lanes, WV

Required Studies For Graduation - Required

Sissonville High School
Sissonville, Wv
10.2000

Skills

  • Front Desk
  • Clerical Experience
  • Medical Scheduling
  • Experience Administering Injections
  • Medical Billing
  • Medical Office Experience
  • Insurance Verification
  • EMR Systems
  • Medical Records
  • Medical Terminology
  • Patient Care
  • Phlebotomy
  • Medical Coding
  • Transcription
  • QuickBooks
  • Vital Signs
  • Anatomy Knowledge
  • CPT Coding
  • Venipuncture
  • Cash handling
  • Customer service
  • Data entry
  • Basic math
  • Sales
  • Proofreading
  • Nursing
  • Phone Etiquette
  • Retail sales

Professional Titles:

  • Customer Service Expert
  • Retail Associate/Cashier
  • Hospitality/Clerical Expert

Accomplishments

  • Achieved on time delivery through effectively helping with last minute orders needing to be filled and shipped by next mornings.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Participated in ongoing training sessions to stay updated on product information and company policies effectively applying newfound knowledge on the job.
  • Efficiently managed large volume orders and assisted customers with specific requests ensuring timely and increased satisfaction levels.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Increased sales and customer satisfaction through personalized servicing.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Located merchandise across various stores to address customer needs.
  • Briefed customers & associates and Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Worked with loss prevention in monitoring shopper behavior.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Certification

  • First Aid Certification
  • CPR Certification

Locations

  • Charleston, WV, 25312
  • Cedar Grove, WV
  • Montgomery, WV

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Seasonal Store Associate & Cashier

Kohls Department Store
08.2023 - 12.2023

Warehouse Shipping Associate

United Talent Staffing
04.2021 - 08.2023

Seasonal Associate/Cashier

Dollar Tree Stores
09.2020 - 02.2021

Sales Associate

K- Mart (Sears Holding Corp)
01.2018 - 12.2018

Front Desk Manager/Receptionist

La Quinta Inns & Suites by Wyndham
01.2017 - 09.2020

Cashier

Burger Carte
10.2014 - 01.2017

Medical Assistant

Dr. Eggleston, Lewis & Bailey
04.2002 - 01.2011

Bachelor Of Applied Studies - Applied Psychology

WVU Tech

Medical assistant & Terminology expert - Medical Assistance

National Institute of Technology

Required Studies For Graduation - Required

Sissonville High School
Fallyn S.L. Tryon