Fallon Blanchard
Schenectady,NY
Summary
Dedicated office assistant with over 15 years of experience providing seamless office support and contributing to special projects. Known for strong critical thinking skills and exceptional multitasking abilities. Proven track record of exceeding goals and delivering high-quality work.
Overview
15
15
years of professional experience
Work History
Office Assistant
New York State Department of Criminal Justice
Albany, New York
10.2006 - 01.2022
- Provided comprehensive on-site and remote office support, ensuring smooth operation of daily tasks.
- Consistently exceeded performance goals, resulting in recognition and additional responsibilities from management.
- Trained interns and new hires on office operations and policies, contributing to a knowledgeable and efficient team.
- Managed schedules and appointments using Microsoft Outlook, optimizing organization and productivity.
- Utilized DataCap software for accurate and efficient data entry of Domestic Incident Reports.
- Evaluated and ensured compliance with NYS requirements for data submitted by state and local agencies.
- Identified and reported problematic trends in customer support requirements, contributing to process improvements.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, faxed reports and scanned documents to improve organizational workflow.
- Proofread and corrected correspondence and reports for error-free documentation.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Education
High School Diploma -
Troy High School
Troy, NYSkills
- Multitasking: Efficiently manage multiple tasks and priorities to meet deadlines
- Data Entry: Proficient in accurate and timely data entry using various software applications
- Microsoft Outlook: Skilled in organizing schedules, managing emails, and coordinating appointments
- Knowledge of Modern Office Equipment: Experienced in operating office equipment for seamless operation
- Critical Thinking: Analytical problem solver with the ability to identify and resolve complex issues
- Customer Service: Committed to providing exceptional customer service and support
Timeline
Office Assistant
New York State Department of Criminal Justice
10.2006 - 01.2022
High School Diploma -
Troy High School
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