Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fallon Hill

Tinley Park,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Clerk

Cross Country Healthcare
Chicago, Illinois
12.2023 - 05.2024
  • Registration of new and returning patients
  • Proficient using CERNER
  • Attending the messaging pool
  • Modifying appointments
  • Scheduling patient appointments
  • Scanned documents into digital formats ensuring accuracy of content.
  • Utilized computer software programs to create reports, labels, forms.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.

Medical Scheduler

Advocate Christ Medical Center
Chicago, IL
10.2022 - 04.2023
  • Created and maintained patient medical records, ensuring accuracy and compliance with regulations.
  • Coordinated and scheduled complex procedures such as surgery, tests, physicals and follow-up visits.
  • Processed incoming referrals for new patients, verifying insurance information and scheduling appointments accordingly.
  • Performed clerical tasks such as filing paperwork, entering data into computer systems and managing electronic health records.

Customer Service Representative

State of Michigan Unemployment Agency
Michigan City, IN
04.2021 - 10.2022
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

Medical Receptionist

Franciscan Health
Munster, IN
06.2016 - 08.2017
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Rich South High School
Richton Park, IL
05.1999

Skills

  • Patient Relations
  • Database Maintenance
  • Data Entry
  • Reception Oversight
  • Schedule Management
  • Electronic Recordkeeping
  • Documentation Review
  • Medical Billing
  • Insurance Verification
  • Patient Scheduling
  • Administrative Support

Certification

  • Certified Medical Coder (CMC)

Timeline

Clerk

Cross Country Healthcare
12.2023 - 05.2024

Medical Scheduler

Advocate Christ Medical Center
10.2022 - 04.2023

Customer Service Representative

State of Michigan Unemployment Agency
04.2021 - 10.2022

Medical Receptionist

Franciscan Health
06.2016 - 08.2017

High School Diploma -

Rich South High School

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Fallon Hill