Fallon Jackson
Shawnee,OK
Summary
Adept at Office Management and Tribal Administrative Services, I enhanced efficiency and confidentiality at the Absentee Shawnee Tribe of Oklahoma. Leveraging skills in MS Office and Teamwork, I successfully managed sensitive projects and improved document management processes, significantly contributing to streamlined executive and tribal meetings. Driven and resourceful administrative professional with 7+ years of experience assisting with work of high-achieving executives. Supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Case manager position within the tribe. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Office Manager of the Governor
Absentee Shawnee Tribe Of Oklahoma
2024.07 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents records.
- Provided exceptional customer service when addressing tribal members inquiries or concerns via phone calls or email correspondence.
- Filed and Scanned documents that pertain to the office of the Governor of the tribe.
- Assisted with daily duties and tasks that dealt with the Executive Monthly meetings and Director meetings.
Executive Assistant to the Lt. Governor
Absentee Shawnee Tribe of Oklahoma
2023.12 - 2024.06
- Handled confidential and sensitive information with discretion and filed properly
- Managed executive calendars, scheduling meetings and appointments and coordinated tribal arrangements for the Lt. Governor of the tribe.
- Maintained confidentiality with sensitive documents, among the tribal members needs and situations at hand.
- Ensured daily tasks, memos, filing and work orders for proper department under the the Lt. Governor.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Project Coordinator
Absentee Shawnee Tribe Of Oklahoma
2021.06 - 2023.12
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Created job files for each project and maintained current data in each file.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Executive Assistant to the Secretary
Absentee Shawnee Tribe of Oklahoma
2019.10 - 2021.06
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating arrangements.
- Maintained confidentiality with sensitive documents, resolutions and ensuring proper storage and distribution as needed.
- Answered high volume of phone calls and email inquiries within departments and tribal members requests.
- Provided professional administrative support during Executive board meetings, including agenda preparation and minute-taking duties.
Enrollment Specialists
Absentee Shawnee Tribe of Oklahoma
2018.07 - 2019.10
- Updated, entered, and reviewed tribal members file, updated CDIBS and proper documentation requested by the tribal member.
- Communicated effectively via telephone, email, and in person with tribal members needing assistance with enrollment application and other tribes to verify enrollment within their tribe as listed within the United States.
- Verified all documents properly, researched lineage, and notarized as needed.
- Prepared document file for Executive Meeting to approve tribal members enrollment.
Human Resources File Clerk
Absentee Shawnee Tribe of Oklahoma
2018.01 - 2018.07
- Answer incoming calls, emails and correspondences within the tribal complex.
- Filed and scanned in every documentation into the system and for confidential employee records, resulting in improved accessibility and efficiency.
- Managed incoming and outgoing mail for Hr department.
- Followed security protocols to protect sensitive and proprietary information.
- Classified documents according to specified guidelines.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Processed employee termination paperwork at direction of supervisory staff.
Education
Bachelor of Science - Sociology
St. Gregory's College
Shawnee, OK05.2027
Associate of Applied Science - Business Information Systems
Seminole State College
Seminole, OK05.2010
Certificate of Completion in Office Management -
Gordon Cooper Technology Center
Shawnee, OK05.2008
High School Diploma -
Tecumseh High School
Tecumseh, OK05.2000
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Document Management
- Clerical Support
- MS Office
- Scheduling
- Administration and Reporting
- Teamwork and Collaboration
Timeline
Office Manager of the Governor
Absentee Shawnee Tribe Of Oklahoma
2024.07 - Current
Executive Assistant to the Lt. Governor
Absentee Shawnee Tribe of Oklahoma
2023.12 - 2024.06
Project Coordinator
Absentee Shawnee Tribe Of Oklahoma
2021.06 - 2023.12
Executive Assistant to the Secretary
Absentee Shawnee Tribe of Oklahoma
2019.10 - 2021.06
Enrollment Specialists
Absentee Shawnee Tribe of Oklahoma
2018.07 - 2019.10
Human Resources File Clerk
Absentee Shawnee Tribe of Oklahoma
2018.01 - 2018.07
Bachelor of Science - Sociology
St. Gregory's College
Associate of Applied Science - Business Information Systems
Seminole State College
Certificate of Completion in Office Management -
Gordon Cooper Technology Center
High School Diploma -
Tecumseh High School
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