Fallon Livesay
Kernersville
Summary
Professional clerical worker with strong background in office management and administrative support. Adept at handling multiple tasks efficiently while maintaining high level of accuracy and organization. Known for fostering collaborative work environment and adapting to changing priorities seamlessly. Proficient in data entry, scheduling, and customer service, with focus on achieving tangible results.
Overview
5
5
years of professional experience
Work History
Clerical Worker
Wipeout MX
06.2025 - Current
- Managed daily office operations to ensure efficiency and accuracy in clerical tasks.
- Coordinated scheduling and appointments, optimizing time management for team members.
- Maintained accurate filing systems, improving document retrieval speed and organization.
- Processed incoming correspondence and phone calls, facilitating effective communication channels.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Executed record filing system to improve document organization and management.
- Maintained inventory of office supplies, placing timely orders to prevent shortages and reduce downtime.
Commercial and Residential Cleaner
Carolina Cleaners
04.2024 - 06.2025
- Kept up-to-date with industry trends regarding best practices for cleaning services.
- Developed highly efficient organizational skills for prioritizing tasks and managing multiple jobs simultaneously.
- Maintained accurate records of supplies used during each job to better manage inventory levels.
- Followed industry safety guidelines when handling hazardous chemicals or operating machinery.
- Created detailed reports on job performance metrics to ensure that all safety protocols were met during the cleaning process.
- Ensured that all areas were properly ventilated after using chemical solutions for sanitation purposes.
- Displayed strong interpersonal skills when interacting with customers to assess their needs and provide appropriate services.
- Proficiently used a variety of cleaning tools, including mops, brooms, vacuums, steam cleaners, and other specialized equipment.
- Demonstrated ability to perform deep cleaning and sanitizing of residential and commercial properties.
- Exhibited strong attention to detail in ensuring all surfaces, fixtures, and furniture were thoroughly cleaned.
- Consistently adhered to company policies regarding health and safety regulations throughout every job assignment.
- Demonstrated excellent problem-solving capabilities when dealing with difficult stains or hazardous materials.
- Cleaned building floors by sweeping, mopping, and vacuuming.
- Emptied trash can and recyclables into disposal areas.
- Disinfected bathroom surfaces using approved cleaners.
- Provided comprehensive commercial cleaning services to a variety of businesses.
- Cleaned restrooms, break rooms and other commercial areas as part of a janitorial team, ensuring all areas were presentable.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Identified potential safety or maintenance issues, immediately notifying supervisor of problems.
- Disinfected all areas of the facility using approved chemicals according to safety protocols.
- Collaborated with staff members to coordinate tasks and ensure that all areas were cleaned on schedule.
Seamstress
Elite Choice Graphics
06.2023 - 02.2024
- Proven ability to meet strict deadlines while ensuring high quality standards were met.
- Communicated with customers to determine specifications, needs and preferences for clothing items.
- Created labels for customer garments and articles to maintain organization.
- Modified garments of silk, wool and other specialty fabrics to assist customers with unique articles.
- Maintained activity log to track daily tasks, record customer alterations and document customer feedback.
- Adept at making alterations to existing garments while maintaining original styling details.
- Cleaned and organized equipment and work areas, keeping workspace operating smoothly.
- Able to work independently or collaboratively within a team environment depending upon project requirements.
- Finished all garments on time, inspecting for quality before client delivery.
- Excelled at accurately measuring and cutting fabrics to ensure proper fit and construction.
- Possessed strong organizational skills which helped keep work areas neat and tidy.
- Applied knowledge of garment construction techniques such as pleating, tucking, shirring, gathering, smocking, and quilting.
- Displayed excellent attention to detail when constructing garments from start to finish.
- Communicated effectively with customers about their needs regarding alterations or repairs.
- Demonstrated advanced skills in sewing, tailoring, and pattern-making for multiple types of garments.
- Utilized irons and pressing machines to erase creases on garments and other clothing.
- Successfully completed repairs on delicate fabrics such as silk and lace without damaging the material.
Cashier
Cookout
08.2022 - 02.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Helped restock shelves when necessary to maintain an organized display area.
- Developed strong customer service skills by providing efficient and accurate service.
- Accurately processed customer payments using cash, credit cards, and checks.
- Provided efficient and courteous service to customers.
- Developed strong customer relationships to support satisfaction and loyalty.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Utilized problem solving skills to effectively handle difficult situations.
- Assisted with training and mentoring new team members.
- Greeted and informed customers of products, fostering positive store experiences.
- Enforced store safety and cleanliness standards, reducing hazards.
- Provided customers with product information and responded to inquiries courteously and promptly.
- Followed safety standards for handling hazardous materials such as chemicals or cleaning products.
- Kept up-to-date on new products, services, promotions, and pricing structures.
- Developed and maintained a positive working relationship with customers.
Restaurant Server
Subway
03.2021 - 08.2022
- Greeted and accommodated guests, building positive experience from first interaction.
- Provided superior quality service to ensure highest satisfaction levels among guests.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Followed up on guest feedback after each meal served in order to identify areas for improvement.
- Performed cashier duties such as handling payments, issuing receipts and balancing cash drawers at end of shift.
- Utilized effective communication skills to take orders accurately and efficiently.
- Attended company and restaurant required trainings and meetings, improving skills.
- Developed expertise in menu items, ingredients, preparation techniques and pricing.
- Prepared and served food and beverages to customers.
- Fostered positive working relationships with fellow servers, bartenders, chefs and hostesses.
- Consistently checked back with customers to ensure their needs were met throughout mealtime.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Ensured compliance with health safety regulations by maintaining a clean work environment at all times.
- Displayed exceptional multitasking abilities while serving multiple tables simultaneously.
- Assisted with training of new staff members.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Resolved customer complaints and inquiries in a timely manner.
- Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies.
- Assisted kitchen staff with food preparation tasks such as chopping vegetables or preparing sauces when needed.
Education
High School Diploma -
East Forsyth High School
05.2022
Skills
- Strong work ethic
- Document management
- Multitasking proficiency
- Safety awareness
- Scheduling appointments
- File organization
- Data entry
- Excel spreadsheets
- Customer service
- Payment processing
- Multi-line phone proficiency
- Appointment scheduling
- Reliability and punctuality
- Professional appearance
- Typing speed
- Filing systems
- Basic accounting
Timeline
Clerical Worker
Wipeout MX
06.2025 - Current
Commercial and Residential Cleaner
Carolina Cleaners
04.2024 - 06.2025
Seamstress
Elite Choice Graphics
06.2023 - 02.2024
Cashier
Cookout
08.2022 - 02.2023
Restaurant Server
Subway
03.2021 - 08.2022
High School Diploma -
East Forsyth High School