Fallon McQuern
Overview
24
24
years of professional experience
Work History
Human Resources Administrator / Pay & Personnel Specialist & Leave Administrator
United States Department of Defense
01.2018 - Current
- Responsible for filing and maintaining all command correspondence, serial log, official mail messages
- Responsible for ensuring compliance with all command instructions, notices, procedures, and directives
- Creates/maintains all student administrative files - maintaining Privacy Act information
- Provides customer service/counsels all students in the NROTC program regarding program requirements
- Travel coordinator for all student summer cruise travel via Defense Travel System (DTS)
- Coordinates all medical/dental requirements for the students to graduate from the NROTC program
- Officer Program Management Information System coordinator verifying/updating student information
Department Secretary
Purdue University
01.2014 - 01.2018
- Co-managed and executed the department's 50th Anniversary celebration raising approx. $100,000 in funds for the Department by successfully coordinating all details and implementing project management knowledge/skills
- Designed and distributed the weekly newsletter for department faculty, staff, and students
- Provided expert customer service and clerical support to faculty, staff, and students
- Managed multiple calendars and schedules meetings, teleconferences, and events for the department
- Drafted correspondence, schedules appointments, organized/maintained paper and electronic files, arranging conference calls, provided statistical reports, and managed filing systems
- Provided clerical support for faculty hiring (search and screen) processes/procedures.
Support Services Associate / Security
Forsyth County Public Library
01.2010 - 01.2012
- Created and maintained over 300 security incident reports, monitored and operated security camerasworked closely with local law enforcement to maintain security
- Periodically worked circulation desk-assisting patrons with registering for library cards, locating library materials, and issued and received library materials
Personnel Specialist (Human Resources)
United States Air Force
01.2002 - 01.2010
- Reviewed and processed over 400 performance evaluations with 100% accuracy
- Corrected over 3,400 duty information errors in MilPDS database with pinpoint accuracy
- Created a 250+ page continuity bookenabling ready access to office information
- Built a unit job title/description repositorysaving the unit 30+ man hours
- Interviewed and counseled over 1,000 airmen on retraining opportunities
- Managed retention programs and advised military personnel on benefit programs
- Updated over 500 personnel information files (PIFs) ensuring 100% compliance w/policy
Education
M.S. - Communication
Purdue University
01.2019
Graduate Certificate - Strategic Communications Management
Purdue University
01.2018
Certificate - Human Resource Management
Syracuse University
01.2017
B.S. - Business Management/HR Management
Western Governors University
01.2017
High School diploma - undefined
West Lafayette Jr. /Sr. High School
01.2002
Skills
- Digital literacy
- Oral/written communication skills
- Ability to analyze/interpret issues and information
- Critical thinking
- Experience handling classified/confidential information
- Excellent time management skills
- Abundant customer service experience
- Ability to handle high pressure situations with tact and composure
- Organized and detail-oriented
- Experience working with a diverse range of people
- Research and professional writing
- Proficient in Microsoft Word
- Proficient in Outlook
- Proficient in Blackboard
Professional Development
- Accomplished Clerical Excellence (A.C.E.) graduate, Purdue University, 2017-01-01
- Adobe Acrobat for Professionals (PDF training), 2017-01-01
- CompTIA (Project + certified), PMI, 2017-01-01
- CAAMP Mentoring program, Purdue University, 2016-01-01
- Assurance of Learning Certificate, SHRM, 2015-01-01
- Indiana Notary Public, Indiana Secretary of State, 2014-01-01
Civic Involvement
- Benefits Ambassador, Purdue University, HR, 2016-01-01, 2017-01-01
- Direct Support Professional, Indiana Mentor, 2015-01-01, 2017-01-01
- Ambassador, NC Chamber of Commerce, 2012-01-01, 2013-01-01
- Volunteer, Spokane Homeless shelter, 2006-01-01, 2007-01-01
- Assistant coach, Spokane Youth Basketball, 2004-01-01, 2005-01-01
Awards
- Team Award, Purdue University, 2017-01-01
- Personnel Manager of the Year Award, USAF, 2006-01-01
- Air Force Achievement Medal Meritorious Service, USAF, 2006-01-01
- Outstanding Airman of the Quarter, USAF, 2004-01-01
- Outstanding Airman of the Quarter, USAF, 2006-01-01
- VIP Award of Honor, National Military Family Association, 2006-01-01
- Air Force Good Conduct Medal, USAF, 2004-01-01
Timeline
Human Resources Administrator / Pay & Personnel Specialist & Leave Administrator
United States Department of Defense
01.2018 - Current
Department Secretary
Purdue University
01.2014 - 01.2018
Support Services Associate / Security
Forsyth County Public Library
01.2010 - 01.2012
Personnel Specialist (Human Resources)
United States Air Force
01.2002 - 01.2010
M.S. - Communication
Purdue University
Graduate Certificate - Strategic Communications Management
Purdue University
Certificate - Human Resource Management
Syracuse University
B.S. - Business Management/HR Management
Western Governors University
High School diploma - undefined
West Lafayette Jr. /Sr. High School
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