Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Fallon Norman

Batavia

Summary

Experienced with direct client support, crisis intervention, and advocacy. Utilizes effective communication and empathy to build trust and provide guidance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

BlueSprig
05.2025 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.

Sleep Technician

The Sleep Institute
01.2024 - 05.2025
  • Provided exceptional patient care throughout all stages of the diagnostic process, ensuring a positive experience for each individual.
  • Maintained a clean and safe sleep lab environment, adhering to strict infection control protocols for optimal patient care.
  • Maintained strict confidentiality of patient information, ensuring compliance with HIPAA regulations and safeguarding sensitive medical data.
  • Utilized medical software to document and track patient progress.
  • Maintained accurate patient charts and medical records.

Server

Applebee's
11.2023 - 03.2024


  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Answered customers' questions, recommended items, and recorded order information.

Server

LaRosa's Pizzeria
09.2023 - 11.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Processed orders and sent to kitchen employees for preparation.

Childcare Provider

YMCA
06.2022 - 08.2023
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Introduced children to educational games and activities to boost learning.
  • Assisted in potty training and other daily hygiene activities to support child development.

Human Resources Assistant

Thomas More University
08.2020 - 04.2021
  • Design flyers & cards
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Organized new employee orientation schedules for new hires.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.

Education

No Degree - Graphic Design

Thomas More College
Crestview Hills, KY
04-2023

Graphic Design

Warren County Career Center
Lebanon, OH
05.2020

High school diploma -

Lebanon High School
Lebanon, OH
05.2020

Skills

  • Lifeguard
  • Graphic Design
  • Customer service
  • Human Resources
  • Heartsaver CPR AED
  • Treatment implementation
  • HIPAA requirements
  • Crisis management
  • Clinical documentation
  • Adobe Creative Suite
  • Early childhood education
  • Leadership
  • Preschool experience
  • Childhood development
  • Applied behavior analysis
  • Social skills development

Certification

  • First Aid and CPR, 12/01/18, 12/31/19, 06/5/25
  • OSHA 10, 02/01/19, Present
  • RBT - Registered Behavior Technician

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Registered Behavior Technician

BlueSprig
05.2025 - Current

Sleep Technician

The Sleep Institute
01.2024 - 05.2025

Server

Applebee's
11.2023 - 03.2024

Server

LaRosa's Pizzeria
09.2023 - 11.2023

Childcare Provider

YMCA
06.2022 - 08.2023

Human Resources Assistant

Thomas More University
08.2020 - 04.2021

Graphic Design

Warren County Career Center

High school diploma -

Lebanon High School

No Degree - Graphic Design

Thomas More College

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