Fallon Toren
New City,NY
Summary
Highly organized and professional student, and worker. Motivated with desire to learn and tackle new challenges. Strong work ethic and has no difficultly mastering new things. Devoted to giving every customer a positive and memorable expierence.
Overview
3
3
years of professional experience
Work History
Server
Gyuzo Japanese Barbecue
05.2024 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Guest Service Excellence: Engaged with guests to understand their preferences and provide personalized service throughout their dining experience.
- Menu Knowledge: Developed a comprehensive understanding of the menu, including sushi, sashimi, and various BBQ options, to effectively guide customers through the offerings. Recommended food and beverage pairings, enhancing guest satisfaction.
- Order Management: Accurately took, entered, and managed customer orders using the restaurant's POS system. Ensured timely delivery of food and beverages, addressing any issues that arose during the dining experience.
- Table Maintenance: Monitored tables to ensure a clean and enjoyable environment for guests. Replenished utensils, napkins, and condiments as needed, while adhering to health and safety standards.
- Collaboration: Worked closely with kitchen staff and fellow servers to ensure seamless service and effective communication during peak hours, contributing to a well-coordinated operation.
- Problem-Solving: Addressed and resolved guest complaints or concerns in a professional manner, ensuring a positive outcome and maintaining the restaurant's reputation
Referee
Quinnipiac University
08.2023 - Current
- Promoted good sportsmanship among players.
- Navigated difficult situations using effective communication and explanation of game rules.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Coordinated with other referees to execute smooth and consistent games.
- Made impartial and fair decisions to maintain trust and respect of players, coaches and fans.
- Kept track of time and scores during games
- Monitored players to identify any rule violations and issue appropriate penalties.
Counselor
Beyond The Bell
09.2022 - 06.2023
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
Cashier
Ciceros
02.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Processed orders and sent to kitchen employees for preparation.
Bookseller
Barnes & Noble
11.2021 - 04.2022
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted customers with locating books and other materials in store.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Established strong relationships with customers to encourage repeat business.
- Managed efficient cash register operations.
Education
Bachelor of Science - Health Sciences
Quinnipiac University
Hamden, CT05.2027
Skills
- Organization Skills
- Communication
- Puncuality
- Food Running
- Order Management
- Table Bussing
- Beverage Preparation
- Safe Food Handling
- Supply Restocking
- Guest Engagement
- Strong Work Ethic
- Table setting knowledge
- Order Accuracy
Timeline
Server
Gyuzo Japanese Barbecue
05.2024 - Current
Referee
Quinnipiac University
08.2023 - Current
Counselor
Beyond The Bell
09.2022 - 06.2023
Cashier
Ciceros
02.2022 - 08.2022
Bookseller
Barnes & Noble
11.2021 - 04.2022
Bachelor of Science - Health Sciences
Quinnipiac University
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