Fallon Thomas
Cannabis industry
Kingston,MA
Summary
Experienced sales professional with a strong background in customer service and teamwork. Proven ability to upsell and maintain an organized retail environment. Quick learner with a passion for the cannabis industry and a commitment to product knowledge. I took time off when I had my son, but now that he's in school its time to go back to work. I'm available for immediate employment and eager to contribute to a dynamic team.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Mother and Homemaker
09.2014 - Current
Sales/Secretary
PartyWorx
01.1999 - 01.2009
- Managed and maintained executive calendars, scheduling appointments and coordinating meetings
- Screened and directed incoming calls, providing information and taking messages as necessary
- Prepared correspondence, reports, memos, and presentations for executives using Microsoft Office Suite
- Ordered office supplies and managed inventory to ensure smooth operations of the office
- Managed email correspondence by responding to inquiries promptly and professionally
- Sold and set up reservations for parties. I would discuss all our party supplies like bounce houses, cotton candy machine etc., then book their party and everything they bought with it.
Carnival Management
Interstate Amusements
01.1997 - 03.2006
- Collaborated with cross-functional teams to plan company events such as conferences or team-building activities
- Managed office budgets by tracking expenses, reconciling invoices, and identifying cost-saving opportunities
- Supported HR department in recruitment processes by screening resumes, conducting initial interviews, and coordinating candidate assessments
- Acted as a liaison between different departments within the organization to facilitate effective communication
- Served as the primary point of contact for vendors/suppliers regarding order placement/status updates/payment processing etc
- Maintained accurate records of employee attendance/vacation requests/sick leave balances etc
- Managed office equipment maintenance, troubleshooting issues, and coordinating repairs with external service providers
- Developed and maintained positive relationships with clients, vendors, and other stakeholders
Education
Bachelor - Business Administration And Management
Florida International University
Miami, FLAssociate of Liberal Arts - Business
Broward College
Davie, FLSkills
- Merchandising display arrangement
- Cash handling machinery
- Managing retail teams - Largest retail team managed (1-5 team members)
- Team management
- Attention to detail
- Retail sales - Retail sales experience (5-10 years)
- Store opening procedures
- Special order processing
- Product bundling
- Order fulfillment
- Pruning (plant care)
- Container gardening
- Greeting customers
- Retail merchandising procedures
- Supervising experience
- Stocking
- Leadership
- Closing sales
- Promoting products
- Store closing procedures
- Inventory management
- Computer operation
- Transplanting (gardening technique)
- Customer service (10 years)
- Payment card processing
- Refund processing
- Responsible (10 years)
- Sales (10 years)
- Attentive (10 years)
- Farming
- Disinfection procedures
- Customer inquiry handling
- Picking & packing
- Loyalty programs
- Manual retail inventory counts
- Computer skills
- Customer returns handling
- Cash register operations
- Product placement
- Depositing cash
- Detecting counterfeit currency
- Balancing cash drawer
- Microsoft Word
- Organizational skills
- Specialty store experience
- Payment verification
- Communication skills
- Management
- Equine experience
- Social media
- Materials handling
- Upselling
- Providing product information
- Time management
- Phone communication
- Retail price checking
- Retail customer service procedures
- Client rapport building
Certification
Driver's License
Languages
English
Timeline
Mother and Homemaker
09.2014 - Current
Sales/Secretary
PartyWorx
01.1999 - 01.2009
Carnival Management
Interstate Amusements
01.1997 - 03.2006
Bachelor - Business Administration And Management
Florida International University
Associate of Liberal Arts - Business
Broward College
Additional Information
Please contact me by phone 617-774-7533 or email Fallonmt82@gmail.com
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