Overview
Work History
Education
Timeline
Summary
Skills
Languages
Cashier
Falna Marcos

Falna Marcos

Seattle,WA

Overview

15
15
years of professional experience
2011
2011
years of post-secondary education

Work History

Driver

Uber
Seattle , Wa
03.2014 - Current
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.

Cashier

Safeway
Seattle, Wa
07.2013 - 07.2015
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Issued receipts, refunds, credits or change due to customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Used suggestive selling techniques to promote add-on sales.

Cashier

7 Eleven Gas Station
02.2012 - 10.2012
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Helped with purchases and signed customers up for rewards program.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Valet

WallyPark
Seattle, Washington
01.2011 - 01.2012
  • Adhered strictly to all local laws pertaining to safe operation of motor vehicles.
  • Attended staff meetings as required by management.
  • Processed payments using credit card terminals or cash registers as necessary.
  • Performed daily vehicle inspections prior to driving or providing service for customers.
  • Greeted customers and opened doors for them upon arrival.
  • Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.

  • Managed valet operations, coordinating vehicle parking and retrieval efficiently.
  • Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
  • Assisted customers with their luggage to and from their vehicles.
  • Coordinated team of valets handling car parking needs for regular guests and special event parking.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.

Education

Diploma - Python Programming

Computer Programming
07.2015 - 12.2015

DEMBE SEMBEL SECONDARY (DSS)
Seattle, WA

Diploma - Computer Maintenance

ETSS
07.2007 - 07.2008

Some College (No Degree) - Mathematics

North Seattle Community College
Seattle, WA

Timeline

Diploma - Python Programming

Computer Programming
07.2015 - 12.2015

Driver

Uber
03.2014 - Current

Cashier

Safeway
07.2013 - 07.2015

Cashier

7 Eleven Gas Station
02.2012 - 10.2012

Valet

WallyPark
01.2011 - 01.2012

Diploma - Computer Maintenance

ETSS
07.2007 - 07.2008

DEMBE SEMBEL SECONDARY (DSS)

Some College (No Degree) - Mathematics

North Seattle Community College

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Skills

  • Cash register operation
  • Point-of-sale management
  • Customer service
  • Sales promotion
  • Loyalty program administration
  • Attention to detail
  • Problem solving
  • Currency counting
  • Financial records oversight
  • Customer service excellence
  • Product restocking
  • Returns processing
  • Product recommendations
  • Sales transactions
  • Upselling techniques
  • Hospitality and accommodation
  • Clear communication
  • Merchandise exchange
  • Retail merchandising
  • Touching grass (test)
  • Dependability and reliability
  • Point-of-sale system
  • Proficient in [software]
  • Cleaning and sanitizing
  • Cash drawer balancing
  • Complaint resolution
  • Order packaging
  • Spirit, wine, and beer expertise
  • Issue resolution
  • Identification checks
  • Inventory control
  • Transaction handling
  • Data entry

Languages

English
Professional
Tigrigna
Professional
Arabic
Professional
Amharic
Professional

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