Falon Upton
Albemarle,NC
Summary
Highly motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated individual with excellent time management and organizational skills. Seeking entry-level opportunities to enhance abilities and contribute to company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ice Cream Server /Crew Shift Leader
Simply Natural Creamery & Jersey Farm
Morehead City, NC
08.2023 - Current
- Ensured exceptional customer satisfaction by promptly responding to inquiries and fulfilling customer requests.
- Trained new staff members on company policies, serving techniques, and cleaning procedures.
- Developed a loyal customer base through friendly and efficient service.
- Supported inventory control procedures through stock counting and identification of expired products for management review.
- Supervised employees during shifts and served as the primary contact for customer concerns and inquiries.
- Maintained financial accuracy by balancing payments and receipts at the close of each business day.
Office Intern
Cstone Church
Newbern , NC
01.2024 - 06.2024
- Built and managed schedules for volunteers in various departments.
- Ensured the building was consistently clean and well-kept through regular responsibilities like trash disposal, bathroom maintenance, surface sanitization, and floor-sweeping/vacuuming.
- Created interactive and flexible PreK-5th grade Sunday School lesson plans for seamless teacher collaboration.
- Greeted and provided assistance to new visitors, responding knowledgeably to their inquiries.
- Assisted with event planning, support, and execution of virtual and in-person engagements.
- Demonstrated ability to effectively navigate multiple computer programs and technologies to support administrative tasks.
Cashier
Dee Gee's Gifts and Books
Morehead City, NC
08.2022 - 06.2023
- Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
- Greeted customers in person and over call, answering any questions they had about the store's products, services, hours of operation, and order placements.
- Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
- Priced and reviewed new merchandise promptly and efficiently.
Education
High School Diploma -
West Carteret High School
Morehead City, NC06-2024
Bachelor of Arts - Theology
Boomerang University
Albemarle, NCSkills
- Excellent Communication
- Cleaning and organization
- Dependable and Responsible
- Friendly demeanor
- POS system operations
- Cash Drawer Balancing
- Customer Assistance
- Conflict Resolution
- Proficient in Excel Sheets
Affiliations
- Volunteer at the senior citizens home
- Varsity Soccer player
Accomplishments
- Children's and Youth leader at Cstone Church
- Capitan of the JV soccer team
Certification
Micro-Credentials, General Employability / Soft Skills
Timeline
Office Intern
Cstone Church
01.2024 - 06.2024
Ice Cream Server /Crew Shift Leader
Simply Natural Creamery & Jersey Farm
08.2023 - Current
Cashier
Dee Gee's Gifts and Books
08.2022 - 06.2023
High School Diploma -
West Carteret High School
Bachelor of Arts - Theology
Boomerang University
Micro-Credentials, General Employability / Soft Skills
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