Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Famayia Willis

Clearwater,FL

Summary

I am a seasoned entrepreneur. I use to be an Assistant Manager at PTM Marketing And Consulting, I excel in strategic planning and team oversight, boosting operational efficiency by over 30%. Skilled in financial management and customer relations, I leverage market trends and analytics for business growth, embodying leadership with a keen focus on profit maximization and partnership development.

Overview

12
12
years of professional experience

Work History

Owner

Self-employeed
03.2020 - 08.2023
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Trained and motivated employees to perform daily business functions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently, (approximately 2-6 sales a day).

Assistant Manager

PTM Marketing And Consulting
07.2011 - 10.2022
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Established team priorities, maintained schedules and monitored performance.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed detailed plans based on broad guidance and direction.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Managed 100-200 sales daily.

Education

No Degree - Art

Essex County College
Newark, NJ
09-2017

High School Diploma -

Chicago Vocational Career Acadmey
Chicago, IL
06-2012

Skills

  • Social media control
  • Marketing tactics
  • Verbal and written communication
  • Product branding
  • Consulting
  • Sales strategy development
  • Sales management
  • Hiring and staffing
  • Business administration
  • Marketing
  • Sales leadership
  • Relationship building
  • Business marketing

Interests

some of my interests are acting and modeling, I was able to model in NYFW23 in NYC

Timeline

Owner

Self-employeed
03.2020 - 08.2023

Assistant Manager

PTM Marketing And Consulting
07.2011 - 10.2022

No Degree - Art

Essex County College

High School Diploma -

Chicago Vocational Career Acadmey

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Famayia Willis