Fameeza Ali
Dublin,CA
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
28
28
years of professional experience
Work History
Travel Agent
Meezatravel
12.2020 - Current
- Coordinated bookings for flights, accommodations, and rental cars using industry-standard software.
- Assisted clients in selecting travel destinations based on preferences and budget constraints.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Home Staging
Royal Staging
02.2016 - 01.2024
- Assisted clients in home staging and overall preparation for real estate sales.process
- Offered expert guidance on home staging and improvements, increasing property appeal to prospective buyers.
- Provided expert guidance on home staging techniques to enhance property appeal to prospective buyers.
- Collaborated with home staging experts to enhance the visual appeal of properties for faster sales at higher prices.
- Participated in ongoing professional development opportunities to maintain expertise in the home staging field.
- Enhanced property visibility by collaborating with professional photographers and home staging companies to create visually appealing listings.
Travel Agency Manager
Raj Travel
07.2004 - 03.2020
- Expanded the agency's client base by targeting niche markets and offering specialized services to meet their unique travel needs.
- Increased customer satisfaction by implementing streamlined booking processes and personalized travel itineraries.
- Maintained accurate financial records, enabling effective budget management and increased profits.
- Managed and led a team of travel agents, ensuring consistent high-quality service to clients.
Fraud Investigator
Providian Financial
02.1998 - 03.2004
- Conducted thorough investigations to detect fraudulent activities and mitigate risks.
- Analyzed financial data and transaction patterns to identify potential fraud indicators.
- Monitored compliance with regulatory requirements and internal policies related to fraud prevention.
- Performed detailed background checks on individuals suspected of fraudulent activity to gather critical information needed for successful investigations.
- Kept current with industry best practices and attended professional development events to maintain expertise in fraud investigation techniques.
- Streamlined investigation processes by developing efficient case management techniques, reducing time spent on each case without sacrificing accuracy or effectiveness.
Education
Business
Lelean Memorial
FIJI07-1994
Skills
- Itinerary planning
- Travel industry expertise
- High volume environments
- Travel research
- Travel arrangements
- Itineraries
- Hotel accommodations
- Relationship management
- Social media
- Retail sales
- Reservations management
- Administrative tasks
- Client relations
- Records research
- Fraud prevention
- Home staging expertise
- Home staging techniques
Accomplishments
- Created elaborate destination wedding travel packages to boost company sales.
- Cross-trained on the agency manager's tasks and responsibilities and was entrusted to handle all duties when that individual was unavailable.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Travel Agent
Meezatravel
12.2020 - Current
Home Staging
Royal Staging
02.2016 - 01.2024
Travel Agency Manager
Raj Travel
07.2004 - 03.2020
Fraud Investigator
Providian Financial
02.1998 - 03.2004
Business
Lelean Memorial
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