Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Famelyza Ramirez

Dallas ,TX

Summary

Proven track record in enhancing customer experiences and operational efficiency, notably at Ok Corral Restaurant & Saloon. Expert in cleaning techniques and chemical handling, coupled with exceptional teamwork and customer service skills. Achieved significant repeat business through genuine hospitality efforts and meticulous attention to cleanliness, demonstrating a results-driven approach. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.

Overview

12
12
years of professional experience

Work History

Server

Ok Corral Restaurant & Saloon
04.2012 - 10.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Cleaning Crew Member

St. Marks School Of Texas
06.2016 - 06.2018
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Emptied trashcans and transported waste to collection areas.
  • Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
  • Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
  • Removed trash, debris and other waste materials from premises.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Private Nanny

Family Practice
06.2018 - 01.2021
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.

Housekeeper

NGV Natural Gas
03.2021 - 11.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Verified cleanliness and organization of storage areas and carts.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Education

Associate of Arts - Nursing

Universidad Autonoma De Mexico
Monterrey, Mexico
01.1988

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Bathroom cleaning
  • Vacuuming
  • Cleaning bathrooms
  • Cleaning techniques
  • Hospitality background
  • Chemical Handling

Languages

Spanish
Full Professional

Timeline

Housekeeper

NGV Natural Gas
03.2021 - 11.2023

Private Nanny

Family Practice
06.2018 - 01.2021

Cleaning Crew Member

St. Marks School Of Texas
06.2016 - 06.2018

Server

Ok Corral Restaurant & Saloon
04.2012 - 10.2017

Associate of Arts - Nursing

Universidad Autonoma De Mexico

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Famelyza Ramirez