Kristine Roque
Nurse Practitioner
Winchester,CALIFORNIA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time/part-time/per-diem position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
35
35
years of professional experience
1
1
Certificate
2
2
years of post-secondary education
Work History
Care Associate
Atria Park Of Vintage Hills
09.2022 - 02.2023
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and assisted residents through individual service plans.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Outreach Program Volunteer (Indigenous Population)
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
- Encouraged donations by supporting community fundraising events and campaigns.
- Supported program leaders with administrative support duties.
Buy and Sell Trade Business Owner
01.1988 - 12.2021
- Verified totals, checked store transfers and assisted with price changes.
- Prepared bank deposits and corporate cash shipments.
- Trained new employees on proper cash routines, procedures and requirements.
- Supported needs of 3- person wait staff who attended to specific needs of countless customers daily.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Promoted business' development by building and maintaining relationships with new clients
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
- Sorted and counted coin and currency to make change for associates.
- Fielded phone calls to main business line to gather information and answer inquiries.
- Maintained friendly and professional customer interactions.
- Established rapport with new clients to increase satisfaction and loyalty.
- Calculated fees due, interest and change for customer transactions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Completed store opening and closing procedures.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Performed general maintenance and light cleaning of showroom.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Supported loss prevention goals by monitoring shopper behavior.
- Replenished merchandise from inventory during downtime when stock became low.
- Tracked down hard-to-find merchandise at diverse locations.
- Balanced and organized cash register by handling cash, and counting change.
- Operated cash register to record transactions accurately and efficiently.
Salon Owner/Operator
01.1988 - 01.2000
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Maintained motivated and well-paid sales team by calculating commission payments on time.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Verified parts and materials through audit inspections and independent checks.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Used scissors, trimmers, clippers, razors and brushes on over 20 customers with 100% customer satisfaction rate.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Styled hair for large events such as annual fashion shows and special hair expos.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Monitored current trends to understand fashions and better serve customer needs.
- Introduced salon to alternative hair therapies involving natural products to bring in new clients.
- Completed full and partial shaves with clippers and standard and straight razors.
- Managed business customer service, responding to requests and concerns promptly.
- Counted and documented opening and closing cash amounts daily.
- Resolved guest complaints about service or style.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Completed in-home services for elderly clients unable to travel to salon.
- Cleaned and sanitized tools and equipment before each client.
- Treated, prepared and maintained clients' nails on both hands and feet.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Carried out day-day-day duties accurately and efficiently.
Restaurant Owner/Operator
01.1988 - 01.2000
- Set employee schedules, delegated work and monitored food quality and service performance.
- Recruited, hired and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and 5 employees.
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining accuracy.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed unique events and special promotions to drive sales.
- Helped general management develop prices based on inventory costs and portion sizes.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Enhanced sales by promoting products and assisting with creative menu selections.
Skills
- Material Handling
- Telephone Etiquette
- Answering Phones
- Group Assistance
- Towel Folding
- Staff Assistance
- Educational Games
- Laundry Duties
- Filing
- Folding Clothes
Affiliations
- Society of Women's- Aparri, Philippines
Certification
- Certified Hair and Nail- TESDA Aparri, Philippines
- Restorative Certified Nursing Assistant 0923/2022
Education
Master of Science - Family Nurse Practitioner
United States University
United States 10.2021 - 12.2023
Timeline
Care Associate
Atria Park Of Vintage Hills
09.2022 - 02.2023
Master of Science - Family Nurse Practitioner
United States University
10.2021 - 12.2023
Buy and Sell Trade Business Owner
01.1988 - 12.2021
Salon Owner/Operator
01.1988 - 01.2000
Restaurant Owner/Operator
01.1988 - 01.2000
Outreach Program Volunteer (Indigenous Population)
Volunteer
Outreach Program Volunteer (Indigenous Population)
Similar Profiles
Devin BuseDevin Buse
Resident Services Supervisor at Atria Park of Vintage HillsResident Services Supervisor at Atria Park of Vintage Hills
JoAnne RouseJoAnne Rouse
Resident Services Assistant at Atria Summit HillsResident Services Assistant at Atria Summit Hills
Vinod RudavathVinod Rudavath
Senior Network Engineer at Atria Convergence Technology Pvt Ltd Banjara hillsSenior Network Engineer at Atria Convergence Technology Pvt Ltd Banjara hills
Kimberly BellKimberly Bell
CEO at Continuity Resources LLCCEO at Continuity Resources LLC
Miguel TrejoMiguel Trejo
Mech III Supervisor at AmentumMech III Supervisor at Amentum