Fancy Dixon
Fresno,CA
Summary
Proven track record in enhancing patient and customer satisfaction at Fresno Yosemite Healthcare through exceptional personal hygiene assistance and emotional support. Skilled in behavioral management and meal preparation, consistently improving comfort and wellbeing. Achieved a significant reduction in infection risks, demonstrating a strong blend of empathy and practical skills in fast-paced environments.
Overview
9
9
years of professional experience
Work History
PCA
Fresno Yosemite Healthcare
04.2021 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Cashier
99 Cent Store
08.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Housekeeper
Welcome Inn
01.2019 - 12.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
IHSS Care Provider
IHSS
07.2017 - 12.2020
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
Motel Front Desk Clerk
Motel 6
01.2018 - 12.2019
- Monitored security cameras regularly to maintain a safe and secure environment for guests and employees alike.
- Processed financial transactions accurately, balancing cash drawer at the end of each shift as part of nightly audit procedures.
- Promoted a positive atmosphere by engaging in friendly interactions with guests upon arrival and throughout their stay.
- Continuously updated knowledge of motel policies and procedures, ensuring compliance within day-to-day operations.
Customer Service Representative
Red Roof
01.2017 - 10.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Housekeeper
Motel 6
05.2015 - 08.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Skills
- Personal Hygiene Assistance
- Behavioral Management
- Emotional Support
- Dementia Care
- Meal Preparation
- Feeding Assistance
Timeline
Cashier
99 Cent Store
08.2023 - 12.2023
PCA
Fresno Yosemite Healthcare
04.2021 - Current
Housekeeper
Welcome Inn
01.2019 - 12.2020
Motel Front Desk Clerk
Motel 6
01.2018 - 12.2019
IHSS Care Provider
IHSS
07.2017 - 12.2020
Customer Service Representative
Red Roof
01.2017 - 10.2017
Housekeeper
Motel 6
05.2015 - 08.2016
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteImportant To Me
Flexible work hoursWork-life balancePersonal development programsWork from home optionHealthcare benefitsCareer advancementCertification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
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