Naisha Raymond
Lithia Springs,GA
Summary
Diligent hard-worker with strong background in retail, food service and warehouse work. Known for adaptability and reliability. Professional with experience in leadership, operations management and team collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Material Handler
APL Logistics
04.2024 - 10.2025
- Operated forklifts and reach trucks to transport materials efficiently within warehouse.
- Loaded and unloaded shipments, ensuring accurate inventory records and proper handling of goods.
- Conducted regular inspections of equipment to maintain safety standards and operational efficiency.
- Collaborated with team members to optimize workflow and reduce processing times for incoming materials.
Shift Leader
SUBWAY®Restaurants
11.2023 - 04.2024
- Supervised daily operations to ensure compliance with food safety standards.
- Trained team members on sandwich preparation and customer service protocols.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Resolved customer inquiries and complaints with a focus on satisfaction and retention.
- Assisted in maintaining cleanliness and organization of work areas for operational efficiency.
- Completed cash and credit card transactions accurately using POS software. Monitored cash handling procedures, ensuring accuracy during transactions and end-of-shift counts.
- Trained new employees and delegated daily tasks and responsibilities.
Server
Applebee's Neighborhood Grill & Bar
06.2023 - 12.2023
- Provided exceptional customer service to enhance dining experiences and foster customer loyalty.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Assisted in training new servers on menu items, service protocols, and operational procedures.
- Managed multiple tables efficiently while maintaining attention to detail in order accuracy.
- Resolved guest concerns promptly to maintain high satisfaction levels and positive reviews.
- Maintained cleanliness and organization of dining area in compliance with health regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Sales Associate Supervisor
Lowe's Home Improvement
08.2021 - 04.2023
- Assisted customers in product selection, providing knowledgeable recommendations to enhance their home improvement projects.
- Demonstrated product features and benefits, helping customers make informed purchasing decisions.
- Processed transactions efficiently using POS systems, ensuring accurate sales reporting and inventory management.
- Maintained store displays and inventory levels, contributing to a visually appealing shopping environment.
- Trained new associates on store policies and procedures, promoting consistency in service delivery.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Line Cook
SLA Management
08.2019 - 11.2020
- Prepared and cooked high-quality dishes according to menu specifications.
- Maintained kitchen cleanliness and adhered to food safety standards.
- Collaborated with team members to streamline food preparation processes.
- Assisted in training new staff on cooking techniques and kitchen protocols.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Education
High School Diploma -
West Georgia Technical College
Douglasville, GA07-2019
Skills
- Material Handling
- Loading and Unloading
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Staff Management
Certification
- Licensed Forklift Operator
- Licensed Reach Truck Operator
- Licensed Order Picker Operator
Timeline
Material Handler
APL Logistics
04.2024 - 10.2025
Shift Leader
SUBWAY®Restaurants
11.2023 - 04.2024
Server
Applebee's Neighborhood Grill & Bar
06.2023 - 12.2023
Sales Associate Supervisor
Lowe's Home Improvement
08.2021 - 04.2023
Line Cook
SLA Management
08.2019 - 11.2020
High School Diploma -
West Georgia Technical College