Fanfan Durand
Cybersecurity Analyst
Coral Springs,FL
Summary
Detail-oriented and driven cybersecurity analyst with experience in IT operations, technical support, and foundational cybersecurity practices. Expertise in network security, threat detection, and vulnerability assessment. Holds CompTIA A+ and Google Cybersecurity Certificate, currently pursuing CompTIA Security+ and Network+. Skilled in troubleshooting, system hardening, and providing user support with a security-first mindset. Committed to protecting digital assets, mitigating risks, and staying up-to-date in the fast-evolving cybersecurity landscape.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
IT Operations INTERN
City of Coconut Creek
Coconut Creek, Florida
10.2024 - Current
- As an IT Operations Intern, I support the day-to-day operations of the city's IT infrastructure by assisting with system maintenance, troubleshooting, and user support across multiple departments.
- Provided Tier 1 technical support for hardware, software, and networking issues across end-user devices.
- Assisted in imaging, configuring, and deploying desktops, laptops, and mobile devices.
- Helped monitor and maintain network performance and system uptime.
- Participated in routine IT maintenance tasks such as patch management, backup verification, and asset inventory.
- Supported documentation of IT procedures, incident reports, and knowledge base articles.
- Assisted with Active Directory tasks such as user account creation, password resets, and group policy updates.
- Gained hands-on experience with IT service management (ITSM) tools and ticketing systems.
- Assisted in deploying a city-wide Windows update rollout, helping ensure over 300 endpoints were patched for known security vulnerabilities.
Cyber Security Student
Palm Beach State College
Lake Worth, FL
08.2023 - Current
- Network and Security program focuses on building a strong foundation in computer networks, cybersecurity principles, system administration, and hands-on defense and attack techniques.
- Networking Fundamentals: OSI model, TCP/IP, routing & switching, VLANs, subnetting, and wireless networking.
- System Administration: Configuration and management of Windows and Linux environments.
- Cybersecurity Principles: CIA Triad, access control, encryption, and threat modeling.
- Network Security: Firewalls, IDS/IPS, VPNs, port scanning, and securing network devices.
- Ethical Hacking & Penetration Testing: Vulnerability scanning, exploitation, web app security (OWASP Top 10).
- Digital Forensics: Evidence collection, chain of custody, disk imaging, and forensic tools.
- Security Policies & Compliance: NIST, ISO 27001, GDPR, HIPAA, risk management.
- Cloud Security & Virtualization: Introduction to cloud platforms (AWS, Azure), virtual machines, and container security.
- Identified vulnerabilities in software applications and proposed effective remediation strategies, reducing potential risks.
Shift Lead Manager
Walgreens
Margate, Florida
05.2022 - 08.2024
- As a Shift Lead at Walgreens, I was responsible for supporting store operations, supervising 4 team members, and ensuring excellent customer service during assigned shifts.
- Supervised front-end operations and delegated tasks to team members during assigned shifts and employed suggested sales by 30%.
- Ensured adherence to Walgreens' policies and procedures, including cash handling, loss prevention, and inventory control.
- Provided excellent customer service, resolved customer concerns, and escalated issues when necessary.
- Trained and coached new team members on store operations, policies, and customer service expectations.
- Assisted in opening and closing procedures, including cash drawer reconciliation and shift reporting.
- Led the store to exceed sales targets during weekend shifts by actively promoting in-store offers and reward programs.
Education
Bachelor of Science - Network and Security
08.2023 - 05.2025
Currently Enrolled in Bachelor's Program
Additional Information
- Credits Completed: 80+ credits toward Bachelor’s in Network and Security
- Certifications: CompTIA A+, Google Cybersecurity Certificate, Full Stack Development Certificate (Coding Dojo)
- Current Training: Studying for CompTIA Security+ and Network+ certifications
- Memberships & Activities: Cybersecurity Club Member at Palm Beach State College, participant in CTF challenges and cybersecurity workshops
Associate of Science - Biology
08.2008 - 05.2011
Skills
Networking (TCP/IP, Subnetting, DNS, DHCP, VPN)
Certification
Google Cybersecurity Certificate
Training
- Coursera Google Cybersecurity Certificate, 03/24/2025, Studied how to identify common cybersecurity risks, threats, and vulnerabilities, as well as the techniques to mitigate them. Gained hands-on experience with Python, Linux, and SQL. Learned how to protect networks, devices, people, and data from unauthorized access and cyber attacks using Security Information Event Management (SIEM) tools, Intrusion Detection Systems (IDS), and network protocol analyzers (packet sniffing).
- Coding Dojo Full Stack Developer, 04/30/22, 18 weeks intensive coding bootcamp: 1000+ hrs. of coding, pair programming, algorithms.
Skills Summary
TCP/IP, Subnetting, DNS, DHCP, JavaScript, Python, HTML, CSS, SQL, Node.js, React, Express.js, Flask, jQuery, Bootstrap, MongoDB, MySQL, Git, GitHub, RESTful API, Postman, Active Directory & Group Policy, Troubleshooting, PXE Boot, Help Desk / Ticketing Systems, Virtualization (VMware, VirtualBox), Imaging & Deployment, Windows & Linux System Administration (Ubuntu, Kali), Wireshark, Snort, Nmap, Nessus, Logging, Threat Detection & Prevention (IDS/IPS), Security Best Practices (NIST, CIS Controls), Digital Forensics (basic skills), Secure Configuration & Hardening, Familiarity with SIEM tools (Splunk), Penetration Testing (basic knowledge), Windows Server, Network Engineer, .NET, CI/CD, AWS
Accomplishments
· Installed and configured Ethernet cabling and patch panel infrastructure for a new office location, ensuring reliable network connectivity and organization.
· Performed PXE boot configurations to image and deploy new computers across the network, streamlining workstation setup for end-users.
Timeline
Google Cybersecurity Certificate
03-2025
IT Operations INTERN - City of Coconut Creek
10.2024 - Current
CompTIA A+
05-2024
Palm Beach State College - Bachelor of Science, Network and Security
08.2023 - 05.2025
Cyber Security Student - Palm Beach State College
08.2023 - Current
Shift Lead Manager - Walgreens
05.2022 - 08.2024
Full Stack Developer Certificate
04-2022
Palm Beach State College - Associate of Science, Biology
08.2008 - 05.2011
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