Fangfei Wang
Irvine,CA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proficient Notary Public with reputation for honesty built over 1 years of related experience. Excellent interpersonal and observational skills, focused approach and analytical nature.
Overview
7
7
years of professional experience
1
1
Certification
Work History
California Notary Public
Self Employed Services
Irvine
03.2023 - Current
- Verified customer signatures and identification documents.
- Prepared and notarized legal documents such as deeds, mortgages, contracts, affidavits, and powers of attorney.
- Maintained records of all notarial acts performed.
- Educated customers about the process and requirements for notarization.
- Followed state laws regarding proper completion of notarial acts.
Loan Originator
Cardinal Financial Company
Irvine
08.2022 - Current
- Reviewed loan applications, analyzed credit reports and calculated financial ratios to determine borrower eligibility.
- Researched market conditions, property values and other factors to assess risk of loan defaults.
- Developed relationships with real estate agents, builders, attorneys and other professionals involved in the mortgage industry.
- Negotiated terms of loans with customers, such as interest rate and repayment schedule.
- Prepared loan documents including promissory notes, deeds of trust and closing statements.
- Explained various types of loan products available to customers based on their needs and financial situation.
- Assisted borrowers through the entire loan process from application to closing.
- Maintained current knowledge of federal regulations regarding residential lending practices.
- Analyzed customer's income and debt levels to determine maximum affordability for a mortgage product.
- Conducted regular follow-up calls with clients throughout the mortgage process to ensure timely completion of documents or steps needed for approval or closing.
- Reviewed appraisals for accuracy prior to submitting them along with other documentation required for closing a loan.
- Gathered information such as borrower credit reports and other information to pre-qualify clients and offer pricing information.
Business Owner
Lavish Lashes Club
Lake Oswego, OR
07.2019 - 07.2022
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Interviewed, trained and supervised employees.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Determined pricing for products or services based on costs and competition.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Implemented successful business strategies to increase revenue and target new markets.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Implemented campaigns and promotions to help with developing goods and services.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Seller
COACH NEW YORK INC.
Woodburn, OR
03.2017 - 07.2019
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Identified customer needs by asking questions and advising on best solutions.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 85%.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Listened to customer needs to identify and recommend best products and services.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Education
MORTGAGE LOAN
AAA CAPITAL INVESTMENT INC.
03-2020
ESTHETICS
PORTLAND BEAUTY SCHOOL
03-2015
HOSPITALITY
INTERNATIONAL AIR AND HOSPITALITY ACADEMY
09-2011
ENGLISH MAJOR
LONG ISLAND BUSINESS INSTITUTE
09-2009
Bachelor of Arts -
BEI JING NORMAL UNIVERSITY
07.2009
Skills
- Employee Training
- New Business Development
- Cost Control and Budgeting
- Work Planning and Prioritization
- Relationship Building
- Verbal and Written Communication
- Sales Strategics
- Training Management
- Originality and Creativity
- Focus and Follow-Through
- Staff Development
- Administrative Management
- Customer Service Management
- Management Team Building
- Market Knowledge
- Customer service-focused
- Loan Servicing
- Client Relations
- Documentation Review
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Certification
California Notary Public License
Federal Mortgage License
Timeline
California Notary Public
Self Employed Services
03.2023 - Current
Loan Originator
Cardinal Financial Company
08.2022 - Current
Business Owner
Lavish Lashes Club
07.2019 - 07.2022
Seller
COACH NEW YORK INC.
03.2017 - 07.2019
MORTGAGE LOAN
AAA CAPITAL INVESTMENT INC.
ESTHETICS
PORTLAND BEAUTY SCHOOL
HOSPITALITY
INTERNATIONAL AIR AND HOSPITALITY ACADEMY
ENGLISH MAJOR
LONG ISLAND BUSINESS INSTITUTE
Bachelor of Arts -
BEI JING NORMAL UNIVERSITY
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