Dynamic sales professional with a proven track record at Dell Technologies, excelling in persuasive presentations and customer relationship management. Achieved high client retention rates and consistently exceeded sales targets through effective pipeline coordination and skilled objection handling. Known for building strong client relationships and delivering tailored solutions that drive business growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inside Sales Account Executive
Dell Technologies - Round Rock 5
08.2017 - 03.2025
Developed new business opportunities for the company by conducting market research and identifying potential clients to target.
Provided detailed sales forecasts based on market trends, allowing management to make informed decisions regarding future growth initiatives.
Managed a diverse portfolio of accounts, providing exceptional service and maintaining high levels of client retention.
Exceeded quarterly KPIs through consistent prospecting efforts, including cold calling, email outreach, social media engagement, and referrals from satisfied customers.
Negotiated pricing terms with clients to close deals while still maintaining profitability objectives for the company.
Stayed informed of industry trends and competitor offerings to maintain a competitive edge in the market.
Utilized CRM software to track leads, manage pipelines, and analyze overall performance metrics for continuous improvement efforts.
Contributed to a positive work culture by actively participating in team meetings, sharing best practices, and celebrating successes with colleagues.
Demonstrated excellent presentation skills when pitching products or services during client meetings or video conferences.
Prospected and secured new business through telesales and relationship building.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Used CRM software to maintain detailed contact logs and account records.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Set up new accounts, established customer credit and set up payment methods.
Account Manager
Honeywell
01.2015 - 01.2017
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Bachelor of Arts - English Literature
UCLA
Los Angeles, CA
No Degree - Law
Southwestern School of Law
Los Angeles, CA
Skills
Persuasive sales presentations
Skilled in addressing objections
Pipeline coordination
Customer relationship management expertise
Accomplishments
Surpassed annual quota by 110%.
Sustained 8% annual sales growth for over 7 consecutive years by introducing innovative sales and marketing techniques.
Certification
CPSP - Certified Professional Sales Person
Languages
French
Limited Working
Timeline
Inside Sales Account Executive
Dell Technologies - Round Rock 5
08.2017 - 03.2025
Account Manager
Honeywell
01.2015 - 01.2017
Bachelor of Arts - English Literature
UCLA
No Degree - Law
Southwestern School of Law
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