Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional, willing to go the extra mile, to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
SUNY Old Westbury Library
Old Westbury, USA
08.2023 - Current
Confirm appointments, communicate with clients, and update client records
Complete all tasks in compliance with company policies and procedures
Schedule, coordinate and confirm appointments and meetings
Answer questions, address, resolve, or take issues to management personnel to satisfy customers
Scheduled appointments accurately using reservation software, reducing conflicts or double bookings
Develop strong working relationships with team members, fostering a positive work environment
Bookseller
Barnes And Nobles Bookstore
Yonkers, USA
04.2022 - 09.2022
Promoted and maintained customer relationships
Reimagined spaces for product placement
Meticulously handled online requests
Collaborated with other staff to support smooth daily operations
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles
Streamlined the shelving process, reducing time spent on restocking while maintaining a well-organized store layout
Restocked shelves and kept store displays attractive and organized to drive sales
Bookseller
BMCC BOOKSTORE
New York, USA
01.2022 - 03.2022
Supported students in search of academic materials needed
Organized books and materials to be aesthetically pleasing
Encouraged consumer loyalty through one-of-a-kind experiences
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles
Streamlined the shelving process, reducing time spent on restocking while maintaining a well-organized store layout
Maintained up-to-date knowledge of store sales, payment policies and security standards