Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Faniel Habte

Faniel Habte

Greater Seattle,WA

Summary

Qualified Business Intelligence Analyst versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Business Analyst Intern

Amazon
Seattle, WA
10.2023 - Current
  • Increasing customer engagement by creating different dashboard and analytical tools
  • Pushing surveys and performing qualitative analysis to gage customer sentiment and develop mechanisms to increase CSAT
  • Executing over 10 queries to efficiently retrieve data from data lakes and get insight that can help decision-makers make better decisions
  • Utilizing AWS’s different services to create an end-to-end data pipeline.

Amazon Flex Driver

Amazon Logistics
Seattle, WA
07.2022 - 10.2023
  • Work efficiently under pressure to deliver 100+ packages daily in order to meet daily goals of safe, on-time package delivery
  • Utilize GPS or other tools to navigate to the customer's destination
  • Demonstrate strong critical thinking skills when creating the fastest route every day, resulting in improved delivery efficiency
  • Respond to all customer’s requests or concerns professionally, enriching customer satisfaction.

Bookkeeper

Palma Trucking LLC
Seattle, WA
02.2022 - 02.2023
  • Communicated effectively with 15+ customers daily through email, resulting in increased customer satisfaction with the overall experience
  • Streamlined accounts receivable and payable processes, reducing collection times and optimizing client relationships
  • Organized and managed daily transactions efficiently to improve the accuracy of company financial records.

Education

Year Up / Seattle Central College
01.2024

Skills

  • Business Communication
  • Microsoft Office Suite
  • Requirements Gathering
  • SQL
  • Tableau
  • Data Analysis
  • AWS
  • Data Gathering
  • Documentation
  • KPI Tracking
  • Data Organization
  • Data Warehousing
  • Survey Development
  • Dashboard Creation

Certification

  • SQL Certification, 2023
  • AWS Certified Cloud Practitioner Foundational (CCP), 2023
  • Java Basics Training Certificate, 2021

Languages

Amharic
Professional
Tigrigina
Native/ Bilingual

Timeline

Business Analyst Intern

Amazon
10.2023 - Current

Amazon Flex Driver

Amazon Logistics
07.2022 - 10.2023

Bookkeeper

Palma Trucking LLC
02.2022 - 02.2023

Year Up / Seattle Central College

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Faniel Habte