Fanisha Davis
Charleston,MS
Summary
Dynamic and results-driven professional with extensive experience at healthcare, excelling in team leadership and coaching. Proven ability to enhance performance and customer satisfaction through effective training and supervision. Skilled in decision-making, consistently fostering a productive work environment and ensuring compliance with quality standards.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Concorde Career College
11.2024 - Current
- Taught new team members correct procedures for all areas of operations.
- Maintained current knowledge of all team position requirements.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
Shift Manager
McDonald's
06.2017 - Current
- Coached crew members to optimize performance and motivate toward more efficient work.
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Scheduled staff to establish adequate coverage during peak business hours.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Crew Trainer
McDonald's
06.2018 - 09.2023
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Taught new team members correct procedures for all areas of operations.
Education
Certificate - Medical Assistant
Concorde Career College
Southaven, MS08.2025
High School Diploma -
Charleston High School
Charleston, MS05.2019
Skills
- Team leadership and supervision
- Cash handling
- Coaching and mentoring
- Decision-making
- Policies and procedures
- Vital signs
- Injections
- Handling/Labeling Specimen
Timeline
Medical Assistant
Concorde Career College
11.2024 - Current
Crew Trainer
McDonald's
06.2018 - 09.2023
Shift Manager
McDonald's
06.2017 - Current
Certificate - Medical Assistant
Concorde Career College
High School Diploma -
Charleston High School
Similar Profiles
David ZelayaDavid Zelaya
Pharmacy Technician Instructor at Concorde Career CollegePharmacy Technician Instructor at Concorde Career College
Melissa VolpittaMelissa Volpitta
Part Time Instructor at Concorde Career CollegePart Time Instructor at Concorde Career College
Roberto RamirezRoberto Ramirez
Vocational Nursing Instructor at Concorde Career CollegeVocational Nursing Instructor at Concorde Career College