Summary
Overview
Work History
Skills
Timeline
Generic

Fank Davis

Charlotte,NC

Summary

Dynamic professional with a strong work ethic and proven customer service excellence at Hertz Rental Car. Skilled in vehicle assessment and complaint handling, I enhanced customer satisfaction through efficient service and effective communication. Recognized for building lasting client relationships and achieving performance goals in fast-paced environments. Hard working and on time. Reliable, dependable and trustworthy

Overview

2026
2026
years of professional experience

Work History

Vehicle Service Associate

Hertz Rental Car

Maintain car care up to 35 cars or more pre-pay and maintain goals for that day.

•Driving multiple cars

•Cleaning out the cars when they come in and park them in there designed spots

  • Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.

Forklift Operator

Richfood/SuperValu
05.1993 - 06.2004
  • Utilized forklift attachments to load and unload trucks, minimizing accident risks.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Enhanced warehouse productivity through proficient forklift operation to relocate materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.

Owner/ Janitor

HD Cleaning
03.2012 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.

Skills

  • Customer support
  • Patience and tolerance
  • Complaint handling
  • Quality assurance
  • Stock replenishment
  • Product or service support
  • Customer service excellence
  • Client relationship building
  • Multitasking and organization
  • Excellent communication
  • Listening skills
  • Order fulfillment
  • Attention to detail
  • Vehicle assessment
  • Strong work ethic
  • Performance goals

Timeline

Owner/ Janitor

HD Cleaning
03.2012 - Current

Forklift Operator

Richfood/SuperValu
05.1993 - 06.2004

Vehicle Service Associate

Hertz Rental Car
Fank Davis