Fanni Ramirez
Escondido,CA
Summary
Dynamic Pastry Baker with expertise in dessert presentation and recipe development at Vallarta Supermarket. Proven ability to enhance customer satisfaction through innovative pastry creations and effective training of staff. Skilled in maintaining sanitation practices and fostering teamwork, resulting in a well-organized and efficient kitchen environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pastry Baker
Vallarta Supermarket
Escondido, CA
01.2024 - Current
- Prepared a variety of pastries, ensuring adherence to quality standards and recipes.
- Operated mixing and baking equipment efficiently to produce consistent products.
- Maintained cleanliness and organization in workstations, promoting food safety practices.
- Assisted in inventory management, tracking ingredients for timely replenishment.
- Collaborated with team members to streamline production processes and minimize waste.
- Adapted quickly to new recipes and seasonal offerings based on customer preferences.
- Provided training support to new staff on pastry preparation techniques and equipment use.
- Increased social media presence for the bakery through eye-catching photos of daily offerings that attracted new customers.
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Maintained a clean and sanitary work environment by adhering to strict food safety standards.
- Contributed to a positive workplace culture by maintaining professional demeanor and assisting colleagues during busy periods, fostering teamwork and collaboration.
- Supported team cohesion by fostering open communication among staff members during busy shifts.
- Collaborated with head chef on menu planning, ensuring a balanced selection of desserts and baked goods.
- Managed daily production schedules efficiently to consistently meet demand during peak hours without compromising freshness or quality of products.
- Maintained well-organized mise en place to keep work consistent.
- Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Prepared dough for variety of pastries, cakes and breads.
- Packaged finished products for sale.
- Determined baking times for various items.
- Cut and shaped dough for pies, rolls and other pastries.
Cashier
Yum Yum Donuts
Escondido, CA
08.2023 - 01.2024
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Ensured cleanliness and organization of the checkout area to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented suggestions for improving operational efficiency and reducing wait times.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
Education
High School Course - Clinical Laboratory Technician
Cobacam
Candelaria Campeche 07.2023
Skills
- Organization
- Sanitation practices
- Pastry preparation
- Recipe development
- Supervision
- Dessert presentation
- Creativity and innovation
- Training staff
- Dessert preparation
- Pastries expertise
Certification
Italian and French cuisine
Preparation of sandwiches
Timeline
Pastry Baker
Vallarta Supermarket
01.2024 - Current
Cashier
Yum Yum Donuts
08.2023 - 01.2024
High School Course - Clinical Laboratory Technician
Cobacam