Fanny Fuentes
Antioch
Summary
Detail-oriented Medical Assistant specializing in patient care delivery and clinic workflow optimization. Skilled in managing multiple tasks in fast-paced environments while maintaining high operational efficiency. Adaptable to changing demands, consistently supporting team objectives and enhancing patient experiences.
Overview
22
22
years of professional experience
2
2
Certifications
Work History
Medical Assistant
Kaiser Permanente
Antioch
09.2003 - Current
- Conducted focused intake assessments and documented clinical information in Epic HC for urgent care patients.
- Assisted physicians with examinations, treatments, and minor procedures.
- Assist with wound care, procedures, splinting, EKGs,Blood draw and laboratory specimen collection following infection control protocols.
- Changed dressings on wounds to prevent infection and check for healing.
- Coordinated patient flow, prioritized triage needs, and prepared exam rooms for provider evaluations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured compliance with safety and infection control protocols.
- Processed laboratory requisitions and ensured proper handling of specimens.
- Collected samples from patients for laboratory testing purposes.
- Scheduled patient appointments and coordinated follow-up care.
- Scheduled appointments for patients via phone and in person.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collaborated with medical staff to streamline office workflows.
Education
Lactation Educator Training -
California State University
Northridge, CA01.2024
Medical Assistant -
Bryman College of San Francisco
San Francisco, CA05.2001
Skills
- Urgent care and minor injuries
- Wound care
- Pediatric care
- Team collaboration
- Communication skills
- Work ethic
- Adaptability
- Problem solving
- Bedside manner
- Direct patient care
- HIPAA compliance
- Vital signs monitoring
- Staff supervision
- Immunization administration
- Caregiving expertise
- Health education delivery
- Patient assessments
- Medical office administration
- Verbal and written communication
- HIPAA protocols adherence
- EPIC charting proficiency
- Laboratory specimen collection
- Patient scheduling management
- Attention to detail
- Clinical documentation practices
- Time management skills
- Fluent in Spanish
- Phlebotomy techniques
Certification
BLS CPR & AED program
References
- Tiffany Baugh, Registered Nurse Coworker, Kaiser Permanente, (925) 642-4559, Tiffany.A.Baugh@kp.org
- Miranda Lujan, Licensed Practical Nurse Coworker, Kaiser Permanente, (925) 852-9487, miranda.t.lujan@kp.org
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Kaiser Permanente
09.2003 - Current
Lactation Educator Training -
California State University
Medical Assistant -
Bryman College of San Francisco