Fanny Gerloven Chico
Business Administration - Management
Kissimmee,FL
Summary
Accomplished Business Administrator equipped with twenty years of diverse and progressive experience in project and program management. Detail oriented and communication savvy with record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams.
Overview
37
37
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
1
1
Languages
Work History
Business Consultant
Contractor
Kissimmee, FL
01.2010 - Current
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
- On Site training and development.
- Adapted teaching strategies to remain inclusive to multiple learning styles for trainings.
- Compiled, administered and graded examinations to assess client learning and identify individuals likely to need assistance.
- Structuring projects based on best practices and regulatory compliance requirements, technology optimization, human capital, fiscal monitoring, payroll and operational expenses.
- Devised processes to boost long-term business success and increase profit levels
Podcaster/Blogger
Independant
Kissimmee, FL
12.2016 - Current
- Available listening platforms: Anchor, Breaker, Google Podcast, Apple Podcasts, Overcast, Pocket Casts, Radio Public, and Spotify.
- Published regular pieces on Business, Finance and Lifestyle to blog.
- Implemented stories and anecdotes into speeches to make information more entertaining.
- Researched material extensively before writing informative speeches.
Implementation Specialist
ADP
Parsippany, New Jersey
01.2017 - 01.2020
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Explained complex, technology-related issues in basic, understandable terms to clients.
- Configured, installed and handled troubleshooting tasks for variety of different applications of ADP Workforce Now, Analytics and Insights, Single Sign On (SSO)
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Payroll Administrator
Atlantic Private Care
Morristown, NJ
04.2017 - 11.2017
- Managed payroll data entry and processing for 200 employees to comply with predetermined company guidelines.
- Processed payroll garnishments such as tax liens and child support.
- Calculated payroll deductions by accurately using McKesson with PrimePay and processed payroll to meet preset requirements.
- Completed entries in log books, journals and care plans to accurately document and report patient progress for HCFA 1500.
Assistant to Vice President of Special Education
United Federation of Teachers
New York, NY
01.2005 - 01.2017
- Dual Role (Manager of Negotiations Department and Liaison to Positive Learning Collaborative (PLC))
- Reviewed staff-written materials and edited for content and brevity to assist with Negotiated collective bargaining agreements (CBA).
- Collaborated with teachers to assess needs, set objectives, and discuss strategies in representation.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Cultivated positive relationships between community members, school students and teachers.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Human Resources Manager & Area Field Trainer
Gap
New York, NY
08.1998 - 04.2004
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
- Conducted recruitment activities, including job postings, career fairs and screening and interviewing applicants to build candidate pipelines and enhance company culture.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
Education
Doctor of Business Administration - Management - Qualitative Research
Grand Canyon University
Phoenix, AZ 06.2021 - Current
Master of Business Administration - Business Management
Berkeley College
Woodlawn Park, NJ 01.2019 - 04.2021
Bachelor of Science - Advanced Legal Research/Law and Technology
New City College of Technology (CUNY)
Brooklyn, NY 09.2010 - 06.2014
Associate of Applied Science - Paralegal Studies
LaGuardia Community College (CUNY)
Long Island City, NY 09.2007 - 09.2010
Skills
Entrepreneurship expertise
Additional Information
Submitted to Florida State Department of Education for Official Statement of Eligibility (SOE) with a Professional Bureau of Educator Certification - Application in te following subjects:
- Business Education Grades 6-12,
- Social Science Grades 6-12,
- Social Science Grades 5-9
- Administration Of Adult Education Adult
Submitted June 2021 with anticipation of eligibility for August 2021
Certification
CNP - Certified Notary Public (NJ)
Accomplishments
Awarded Friends of the Chapter Award, for being instrumental in the Better Speech and Hearing Month Celebration by the United Federation of Teachers, Speech Chapter - 2017
Timeline
Doctor of Business Administration - Management - Qualitative Research
Grand Canyon University
06.2021 - Current
Master of Business Administration - Business Management
Berkeley College
01.2019 - 04.2021
Payroll Administrator
Atlantic Private Care
04.2017 - 11.2017
Implementation Specialist
ADP
01.2017 - 01.2020
Podcaster/Blogger
Independant
12.2016 - Current
Bachelor of Science - Advanced Legal Research/Law and Technology
New City College of Technology (CUNY)
09.2010 - 06.2014
Business Consultant
Contractor
01.2010 - Current
Associate of Applied Science - Paralegal Studies
LaGuardia Community College (CUNY)
09.2007 - 09.2010
Assistant to Vice President of Special Education
United Federation of Teachers
01.2005 - 01.2017
Human Resources Manager & Area Field Trainer
Gap
08.1998 - 04.2004
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