Fanny Loo
Brooklyn,NY
Summary
Outpatient hospital pharmacist with over 18 years of retail experience within a clinical and community pharmacy settings. Proven leadership skills in managing the pharmacy teams and optimizing workflow to improve patient outcome, lower pharmacy operational cost, and staff's satisfactions. Skilled in developing different programs to promote pharmacy's growth and development.
Overview
18
18
years of professional experience
Work History
Outpatient Pharmacist
Mount Sinai Pharmacy at Madison
05.2023 - Current
- Collaborate with physicians and nurses to ensure medication related problems, insurance coverage and medication formularies to improve patient outcomes for discharge patients and maintenance medication therapies via EPIC and emails
- Entry, interpret, dispense and conducted thorough medication reviews
- Engaged with customers to address inquiries, provide medication information, and assist with over-the-counter product selection
- Maintained the controlled substance inventory to ensure compliance with state and federal regulations
- Maintain Parata (high-speed automated robotic dispensing robot) to improve efficacy, accuracy, and safety in the pharmacy
- Monitors and schedules for shipment of medications to patients
- Maintain and order medications for inventory
- Collaborated with pharmacy staff to streamline operations, implement safety measures, and uphold cleanliness standards, contributing to a safe and efficient pharmacy environment for both staff and patients
Staff Pharmacist
Kenby Pharmacy
08.2019 - 05.2023
- Prepare and dispense prescriptions and durable medical equipment
- Manage inventories
- Implement patient care programs to promote health education and compliance
- Organize and schedule shipping for patient's medical supplies and medications
Pharmacy Manager
Premium Pharmacy
03.2020 - 02.2022
- Oversees daily pharmacy operations including filling and verifying prescriptions accurately
- Negotiate discount prices with pharmacy suppliers
- Hiring and training all new and existing personnel
- Maintain a budget for pharmacy staff, daily operation, and promotional products
Pharmacy Manager
BestCare Pharmacy
10.2018 - 08.2019
- Customer service and relations
- Ordered first inventory for a startup pharmacy
- Communicate with wholesalers for discount prices
- Create a budget for pharmacy staff, promotional advertisement products, and pharmacy setups
- Manages and maintains inventory goals by implementing various cost-effective strategies
- Insurance and PSAO contract enrollments
Staff Pharmacist
Apollo Pharmacy
04.2018 - 10.2018
- Oversees daily pharmacy operations
- Review and update procedures, promotions, and advertisements
- Supervised and oversee15+ staffs in the front end and pharmacy daily operations
- Assists Management to maintain low inventory and increase sales
- Accurately fill a prescription; consult with physicians and patients on medication dosage, drug interactions, diabetic testing supplies and potential side effects of prescription and OTC medications ensuring patients' safety and satisfaction
Pharmacy Manager
East Broadway Pharmacy
05.2011 - 03.2018
- Oversees daily retail pharmacy operations and supervises Staff Pharmacist
- Mentored and coached18+ staff members through open communication, training and development opportunities and performance management processes
- Develop quarterly meetings with patients for medication counseling and lecturing patients on basic knowledge on different topics including diabetes, blood pressure, common cold, infections, etc
- Also, demonstrate on the how-to proper use of blood pressure machines and glucometers
- Supervise, monitor, and evaluate the quality and effectiveness of patient care provided by pharmacy staff
- Assist in the development, management, and assessment of annual budgets and performance to budget and revenue projections
- Design different types of pharmacy promotions and advertisements
- Communicate with the medical office and the adult daycare center to recruit new customers
Pharmacy Manager
Rite Aid Pharmacy
07.2009 - 04.2011
- Immunization services
- Oversees daily retail pharmacy operations and supervises a Staff Pharmacist
- Makes hiring recommendations and trains employees on staff internal control procedures
- Maintains100% inventory control and equipment accountability ratings
- Assists Management and offers input during reviews of product sales/effectiveness
- Manages end of shift reconciliation activities and forwards required reports to corporate
- Ensures critical staffing levels are sustained in order to achieve optimum operational efficiency
Staff Pharmacist
Rite Aid Pharmacy
09.2007 - 07.2009
- Fill and dispense prescriptions in a timely and accurate fashion
- Counsel patients on proper medication use to prevent any adverse events
- Verify with physicians for authorization of medications and discuss potential drug interactions and adverse drug reactions
- Assist patients with the resolution of third-party prescription conflicts
- Recommendation of over-the-counter medications for self-care
- Maintain inventory of medication and supplies
Pharmacy Intern
Rite Aid Pharmacy
05.2007 - 09.2007
- Enter new and refill prescriptions
- Counsel patients on proper medication use to prevent any adverse events
- Verify with physicians for authorization of medications and discuss potential drug interactions and adverse drug reactions
- Assist patients with resolution of third-party prescription conflicts
Education
Doctor of Pharmacy -
Arnold & Marie Schwartz College of Pharmacy and Health Sciences at Long Island University
05.2007
Skills
- Micromerchant Pharmacy Software, QSI
- Microsoft Office Suite: Word, Excel, PowerPoint, & Outlook; Adobe Photoshop & Illustrator, MAC operating system
OTHER LANGUAGES SPOKEN FLUENTLY
Chinese
Awards
Recipient of The Arthur I. Goldberg Esq. / Jacobson, Goldberg and Kulb, LLP Scholarship March2006, Received a certificate of achievement for winning10th place in Long Island University APHA chapter’s patient counseling competition,2005
Affiliations
Member, American Pharmaceutical Association (APhA)
Timeline
Outpatient Pharmacist
Mount Sinai Pharmacy at Madison
05.2023 - Current
Pharmacy Manager
Premium Pharmacy
03.2020 - 02.2022
Staff Pharmacist
Kenby Pharmacy
08.2019 - 05.2023
Pharmacy Manager
BestCare Pharmacy
10.2018 - 08.2019
Staff Pharmacist
Apollo Pharmacy
04.2018 - 10.2018
Pharmacy Manager
East Broadway Pharmacy
05.2011 - 03.2018
Pharmacy Manager
Rite Aid Pharmacy
07.2009 - 04.2011
Staff Pharmacist
Rite Aid Pharmacy
09.2007 - 07.2009
Pharmacy Intern
Rite Aid Pharmacy
05.2007 - 09.2007
Doctor of Pharmacy -
Arnold & Marie Schwartz College of Pharmacy and Health Sciences at Long Island University
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