Fanny Manuel
Virginia Beach,VA
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Patient Representative II
MEDASSIST
Portsmouth, VA
04.2019 - Current
- Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.
- Provided customer service to patients by answering questions and addressing complaints.
- Initiated application processes to add patients to assistance programs at bedside and followed through until completion.
- Screened patients for eligibility for state, local and federal assistance programs.
Medical Interpreter
The Language Group
Virginia Beach, VA
04.2017 - Current
- Delivered real-time, accurate oral translations and interpretations for clients.
- Provided simultaneous interpretation for medical appointments, surgeries and consultations.
- Liaised with healthcare providers, social work agencies and limited English-speaking communities to promote services.
- Created a welcoming environment for non-English speaking patients by providing emotional support during procedures or treatments.
- Maintained a professional demeanor when interacting with clients and colleagues.
- Adhered to strict confidentiality protocols while working with sensitive information related to patient health records.
- Assisted healthcare workers by translating telephone conversations with patients and family members.
- Explained the purpose of medications, tests, procedures and treatments clearly so that non-English speaking patients could understand them.
- Served as a liaison between doctors, nurses, medical personnel and family members who spoke different languages.
Certified Nursing Assistant
Immanuel Care
Norfolk, VA
02.2010 - 12.2012
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Helped residents walk with or without self-help devices.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Answered patient call signals and signal lights to determine patients' needs.
- Reminded patients to take prescribed medications or nutritional supplements.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Documented activities and recorded information in EMR system.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Certified Nursing Assistant
Genesis Home Healthcare
Norfolk , VA
09.2006 - 11.2011
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Helped residents walk with or without self-help devices.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Turned and repositioned bedridden patients to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Answered patient call signals and signal lights to determine patients' needs.
- Reminded patients to take prescribed medications or nutritional supplements.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Provided physical support to assist patients with bathing, dressing and toileting.
Certified Nursing Assistant
Best and Dependable Health Care
Norfolk , VA
05.2006 - 12.2010
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Helped residents walk with or without self-help devices.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Turned and repositioned bedridden patients to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Answered patient call signals and signal lights to determine patients' needs.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Used mobility devices to transport patients.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Provided physical support to assist patients with bathing, dressing and toileting.
Certified Nursing Assistant
Long Beach Community Heart Hospital
Long Beach, CA
10.2004 - 05.2006
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Turned and repositioned bedridden patients to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Answered patient call signals and signal lights to determine patients' needs.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Answered call lights promptly and responded to patient needs accordingly.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Education
Certificate - MANAGEMENT OF ASSAULTIVE BEHAVIOR
College Hospital of Cerritos
Cerritos, CA04-2006
Certificate - Certified Nursing Assistant
California Department of Health Services
Los Angeles09-2005
Diploma - Medical Assistant
Bryman College
Gardena, CA01-2004
Skills
- Patient Education
- Information Protection
- Patient Service and Assistance
- Relationships and Rapport
Certification
- CNA Virginia License Number: 1401117571
- MANAGEMENT OF ASSAULTIVE BEHAVIOR (Certificate)
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Patient Representative II
MEDASSIST
04.2019 - Current
Medical Interpreter
The Language Group
04.2017 - Current
Certified Nursing Assistant
Immanuel Care
02.2010 - 12.2012
Certified Nursing Assistant
Genesis Home Healthcare
09.2006 - 11.2011
Certified Nursing Assistant
Best and Dependable Health Care
05.2006 - 12.2010
Certified Nursing Assistant
Long Beach Community Heart Hospital
10.2004 - 05.2006
Certificate - MANAGEMENT OF ASSAULTIVE BEHAVIOR
College Hospital of Cerritos
Certificate - Certified Nursing Assistant
California Department of Health Services
Diploma - Medical Assistant
Bryman College
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