Fanny Quijada
Aventura,USA
Summary
Offering caring and supportive nature, ready to learn and thrive in helping environment. Brings strong interpersonal skills and genuine interest in patient care. Ready to use and develop communication and organizational skills in Patient Care Technician role.
Overview
18
18
years of professional experience
Work History
Home Helth Aide Diploma
TLC NURSE REGISTRY
10.2024 - Current
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
SPA/ GYM ATTENDANT
FOUR SEASONS HOTEL
10.2017 - Current
- Deliver and set-up adequate supply of all guest supplies
- Always make sure Spa reception refreshment station and gym are up to par
- Always ensure immaculate presentation of these areas
- Opening/ closing checklists by walking and ensuring all areas on the spa level are well maintained, stocked and cleaned
- Provide top tier customer service to high end guest
- Make guests feel welcomed, comfortable and well taken care of by handling all guest interactions promptly and efficiently
- Accommodate guest special request
- Resolve any issues with unsatisfied guest and make sure to provide exceptional customer service to make sure they have a pleasant and satisfying experience
LOCKER ROOM/SPA ATTENDANT
TURNBERRY/MARRIOTT HOTEL
04.2007 - 08.2017
- Maintain cleanliness, set-ups, and spa standards in the locker rooms, workout areas
- Set-up and maintain spa including refreshments, locker rooms, workout areas, pre-treatment area
- Continuously check the surfaces of the Spa to ensure that they are free of dust and other foreign debris
- Provide exceptional customer service to all hotel guest
- Respond to guest needs and provided additional support where necessary
- Stock lockers and spa facilities and maintain a neat and clean spa locker room environment
- Greet and welcome all incoming and outgoing members, guests and staff in accordance to Resort Standards
- Accommodate guest special request
- Properly open, maintain and close Spa according to standard operating procedures; complete daily checklists
- Ensure guest is comfortable at all times
Education
Course - Hollywood Career Institute
Hollywood Career Institute
Hollywood, FL10-2024
Certificate of Completion - Hollywood
Hollywood Career Institute
Hollywood, FL10-2024
CPR And AED - Hollywood
Hollywood Career Institute
Hollywood10-2024
Skills
- Time management
- Patient
- Patient care
- Attention to detail
Professionalreferences
Professional references available upon request.
Accomplishmentsandqualifications
- Leadership skills
- Punctual, Passionate, Responsible, Consistent, Dependable
- Prodigious Customer Skills
- Excellent comprehension and retention
- Ability to grasp new concepts quickly
- Bilingual Spanish/ English
- Positive attitude and team player
- Planning and organizing
- Effective communication
Languages
Spanish
Native or Bilingual
Timeline
Home Helth Aide Diploma
TLC NURSE REGISTRY
10.2024 - Current
SPA/ GYM ATTENDANT
FOUR SEASONS HOTEL
10.2017 - Current
LOCKER ROOM/SPA ATTENDANT
TURNBERRY/MARRIOTT HOTEL
04.2007 - 08.2017
Course - Hollywood Career Institute
Hollywood Career Institute
Certificate of Completion - Hollywood
Hollywood Career Institute
CPR And AED - Hollywood
Hollywood Career Institute
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