Fanor Benavidez
Berwyn,IL
Summary
Ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.
Overview
7
7
years of professional experience
Work History
Certified Occupational Therapy Assistant
Health-pro Heritage West Minister Evanston
06.2022 - Current
- Assisted patients with functional mobility to increase quality and comfort of life Helped planned occupational therapy (OT) treatment sessions Established good rapport with my assigned patients Executed OT treatments sessions related to my clients’ needs and goals Collaborated with therapy team daily Documented clients’ progress and status towards their goal
- Adapted treatment approaches according to individual patient preferences, ensuring engagement in the therapeutic process.
Computer Repair Specialist
UBreakiFix
07.2020 - 05.2022
- Provide friendly customer assistance Follow proper age verification polices Perform cash register operations Perform stocking duties
- Diagnosed hardware and software issues for accurate problem resolution.
- Implemented data recovery techniques, successfully retrieving lost information for clients.
- Performed routine maintenance on various computer systems to ensure optimal performance.
- Conducted thorough troubleshooting processes to accurately identify root causes of technical problems.
- Installed software applications and provided user training for seamless integration into daily operations.
LIFEGUARD AND AQUATICS INSTRUCTOR
WILBUR WRIGHT COLLEGE| CHICAGO, IL
01.2017 - 06.2020
- Provides general supervision of patrons of the campus aquatic facility Trained to respond to water rescues and medical emergencies Overseeing activities in aquatic facility Conducts swim lessons Enforces rules and regulations of aquatic facility to ensure safety Perform first aid procedures
Education
Associate of Science - Occupational Therapy Assistance
WILBUR WRIGHT COLLEGE
CHICAGO, IL01.2021
HIGH SCHOOL DIPLOMA -
ALBERT G. LANE TECHNICAL COLLEGE PRE
06.2016
Skills
- Proficiency in Microsoft Office, Excel and PowerPoint
- Advanced Mathematics and Numeracy
- Bilingual: Fluent in English & Spanish
- Strong problem-solving skills
- Strong leadership skills
- Issue Resolution
- Software Updates
- Ticket management
- Help Desk Software
- Excellent interpersonal and communication skills
References
- Angel Lebron, Aquatics Director, Wilbur wright, (773)-577-4961
- Jamie Dimitra, Head Lifeguard, Wilbur Wright, (773)-558-7898
- Hyung Yun, Health-pro heritage coworker, 773-266-4997
- Yovani Barrera UbreakIfix Manager 773 655 4665
Timeline
Certified Occupational Therapy Assistant
Health-pro Heritage West Minister Evanston
06.2022 - Current
Computer Repair Specialist
UBreakiFix
07.2020 - 05.2022
LIFEGUARD AND AQUATICS INSTRUCTOR
WILBUR WRIGHT COLLEGE| CHICAGO, IL
01.2017 - 06.2020
Associate of Science - Occupational Therapy Assistance
WILBUR WRIGHT COLLEGE
HIGH SCHOOL DIPLOMA -
ALBERT G. LANE TECHNICAL COLLEGE PRE
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