Fantashialene Baxter
Pflugerville,TX
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Asst. Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
8
8
years of professional experience
Work History
Assistant Community Manager
RPM Living LLC. , Citizen House Pflugerville
12.2021 - Current
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Met with residents to gather information and develop effective solutions.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Evaluated property conditions and recommended improvements.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Leasing Manager
RPM Living LLC, Citizen House Decker
06.2021 - 12.2021
- Pre-leased 20% of community prior to opening
- Gathered and organized activity data to produce timely and relevant weekly reports for ownership
- Head up social media representation, presence, and marketing outreach for property
- Helped coordinate daily proper operations, including grounds and unit maintenance
- Lead tours to highlight property features and closed new leases consistently
- Delivered outstanding service to consistently maintain positive resident relations.
Leasing Consultant
Roscoe Property, The Lola
04.2020 - 06.2021
- Present property and provided amenities in a positive light to prospective tenants
- Advertise available properties using a variety of media and promoting materials
- Stay knowledgeable of the property market status
- Negotiate leasing terms and conditions and close deal
- Adhered to fair housing standards to avoid legal issues and prevent discriminatory practices
- Tracked leasing inquiries and worked on prospects using
- Knock to stay organized and on-track with leasing targets
- Verified tenant incomes and other information before accepting lease applications.
General Manager
Circuit of The Americas
11.2017 - 03.2020
- Hire and manage Shift Managers and Employees
- P&L Experience
- Fluent in onboarding procedures
- Employee scheduling
- Handling purchase orders and requests
- Vendor management and set up
- Event management
- Event group sizes up to 50,000 people on property Aided as an admin to director of the department
Cashier
HEB
01.2016 - 10.2017
- Manage transactions with customers using registers
- Scan goods to ensure pricing is accurate
- Issue receipts, refunds, and change
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Greet customers
- Resolve customer complaints
- Maintain tidy work area
Education
High School Diploma -
Del Valle High School
Skills
- Customer service excellence
- Conflict resolution
- Training and development
- Employee training
- Upselling
- Yardi
- Payment Processing
- Leasing and Sales
- Rental Pricing Strategies
- Rent Growth
- Property Tours
- Month-End Closings
- Event Planning
- Property Management
- Community Marketing
- Payment Management
Accomplishments
- Leasing Professional of the Year (2021)
Timeline
Assistant Community Manager
RPM Living LLC. , Citizen House Pflugerville
12.2021 - Current
Leasing Manager
RPM Living LLC, Citizen House Decker
06.2021 - 12.2021
Leasing Consultant
Roscoe Property, The Lola
04.2020 - 06.2021
General Manager
Circuit of The Americas
11.2017 - 03.2020
Cashier
HEB
01.2016 - 10.2017
High School Diploma -
Del Valle High School
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