Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fantazia Young

Niota,IL

Summary

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Knowledgeable cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Wear LTC
12.2018 - 04.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Cashier

County Market
04.2013 - 03.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Walgreens
07.2016 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Pharmacy Technician

Walgreens
07.2016 - 12.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

School Bus Assistant

Fort Madison School District
08.2015 - 08.2016
  • Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
  • Assisted administration with assignment of students to bus routes and prepared reports using Software.
  • Developed strong rapport with individual students, creating an atmosphere of trust that facilitated open communication about concerns or challenges related to their transportation experience.
  • Supported student learning outside the classroom by fostering a sense of community and belonging during bus rides, promoting discussion about school events, and encouraging positive peer interactions.

Education

Associate's degree - General Studies

Southeastern Community College
Burlington, IA
07.2018

Skills

  • Pharmacy Technician Experience
  • Cash Handling
  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Answering customer questions
  • Medication Dispensing
  • Insurance Verification

Certification

PTCB Pharmacy Technician Certification

Timeline

Pharmacy Technician

Wear LTC
12.2018 - 04.2019

Cashier

Walgreens
07.2016 - 12.2018

Pharmacy Technician

Walgreens
07.2016 - 12.2018

School Bus Assistant

Fort Madison School District
08.2015 - 08.2016

Cashier

County Market
04.2013 - 03.2016

Associate's degree - General Studies

Southeastern Community College

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Fantazia Young