Fantei Rainbolt

Deputy Title IX Coordinator and Title IX & Civil Rights Investigator

• Reviewed incident reports regarding reported Title IX, sexual misconduct and discrimination involving students, staff, faculty, visitors, and vendors.
• Ensured compliance with federal law, state law, and university regulations during investigations, minimizing risk for litigation or procedural errors.
• In the absence of the Title IX Coordinator, and in coordination when the Title IX Coordinator is present, I conducted supportive measures meetings with individuals reportedly impacted by Title IX or sexual misconduct, informed them of their rights, and connected them with the necessary services.
• Conducted informal resolutions, and investigations, as appropriate into alleged Title IX, sexual misconduct and discrimination complaints involving faculty, staff, students, visitors, and vendors.
• Enhanced case resolution rates through comprehensive investigations and the application of effective interviewing techniques.
• Maintained accurate and detailed records of cases and tracked investigation progress through the Maxient case management system.
• Collected, analyzed and interpreted information, documentation, and other evidence associated with investigations.
• Prepared case reports from allegations, transcripts of interviews and other collected evidence.
• Conducted biweekly student Title IX and sexual misconduct case review meetings with campus partners including Chief Compliance and Ethics Officer, Chief Diversity Officer, Dean of Students Office, LGBTQ Center Director, Office of General Counsel, Office of Student Accountability & Resolution, Office of Student Ombudsman, University Police Department (UPD), and the Victim Advocacy Program.
• Completed the sections on preventing and responding to dating violence, domestic violence, sexual assault, and stalking (DVSAS) for the federally mandated Annual Security Report (ASR), published by UPD.
• Developed and implemented mandatory and elective training for the university community, covering Title IX, sexual misconduct, discrimination, civility, and other related topics.
• Participated in ongoing professional development opportunities, staying current on Title IX and discrimination complaint best practices and emerging trends in higher education.

• Conducted research, developed, and executed new and modified Title IX, sexual misconduct, discrimination, civility and other related training programs for university community members.
• Improved office productivity with regular communication and progress updates, fostering a collaborative work environment.
• Completed the initial assessment of all complaints and facilitated the coordination of required services with the relevant offices.
• Served as the principal liaison between multiple colleges, departments, and committees.
• Contributed to the completion of the state regulated Administration and Finance annual report, which is completed every four months with interim updates.
• Assisted in reviewing new degrees, disciplines, and program proposals, and provided feedback on state regulated diversity requirements.
• Reviewed and completed the worksheets and questionnaires pertaining to federal and external institutional compliance inquiries.
• Oversaw graduate student interns, and/or student and OPS employees.

• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Conducted biweekly presentation of EOI and Title IX overview and related regulations at New Employee Orientation.
• Developed and managed informational advertising and community outreach initiatives for the university.
• Created and maintained office social media accounts to improve accessibility to office services and promote awareness of Title IX.
• Updated web-based information and resources to ensure compliance with Americans with Disabilities Act.
• Developed, managed, audited, and reconciled both daily and annual departmental operating budgets.
• Assisted with the preparation of university, State and Federal reports.
• Oversaw one or more student and OPS employees.

• Coordinated the scheduling of meetings, correspondence, follow-ups, and management of records for all residential conduct cases, in collaboration with professional, senior, and student conduct staff as necessary.
• Coordinated with accounting, marketing, publications, and various external promotional companies to create and order promotional items for potential and current residential students, annually.
• Managed office and programming budgetary responsibilities with accuracy, tracking expenditures and submitting expense reports for approval.
• Expedited travel arrangements for students and professionals by coordinating flights, accommodations, transportation services, and itineraries as needed.
• Compiled and managed records and interview documents for more than 250 prospective students, graduate assistants, and professional staff members throughout the department's semi-annual and annual recruitment periods.
• Annually generated and updated a database for 90 student staff members.
• Facilitated the transition of biweekly payroll for 90 student staff members from manual timesheets to automated payments, in collaboration with the human resources department.
• Developed payment schedules and oversaw the disbursement of payments and additional compensation benefits for 90 student staff members, in collaboration with various university departments.
• Oversaw a diverse group of student staff members, ranging from one to eight, by delegating tasks and deadlines, tracking their progress, and providing feedback on their performance and areas for development.

• Welcomed residents, visitors, staff, and external parties with professionalism, offering friendly and informed assistance.
• Gained a comprehensive knowledge of university policies to offer well-informed support to both residents and staff when needed.
• Enhanced overall desk efficiency by continually pinpointing improvement areas and recommending the adoption of new processes or systems as needed.
• Contacted on-call student and professional residence life staff, facilities personnel, university police, and other emergency responders as needed to handle routine, urgent, and critical situations.
• Instructed new staff members on key checkout processes, door security, and various other procedures to equip them for independent work.
• Developed the first desk operations manual to instruct new staff on standard and emergency procedures.