Fanuel George
Irvington,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Operations Manager
Staffmark Staffing
09.2022 - 04.2024
- Supervised staff to optimize brand expansion initiatives and productivity.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Training Manager
1-800-GOT-JUNK
02.2021 - 08.2022
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Coordinated technical training and personal development classes for staff members.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Selected and assigned instructors to conduct specific training programs.
Store Manager
Dollar Tree Stores
05.2018 - 03.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed and implemented successful staff incentive programs to motivate employees.
Regional Training Manager
Marshalls & HomeGoods
03.2014 - 02.2020
- Coordinated and prioritized required training courses for 30+ employees.
- Directed training programs and development paths for managers and supervisors.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Directed field training to enhance participants' skills.
- Researched and obtained relevant course materials to achieve training objectives.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Managed all exempt employee coaching, training, and performance improvement actions.
District Sales Manager
Wonder Bread/Hostess/Drakes
08.2008 - 06.2013
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
- Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
- Resolved complex problems impacting sales management by implementing cost-effective strategies.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Established territory boundaries and distribution routes to maximize service quality.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
Education
Bachelor Of Arts - Animation
The Art Institute of Philadelphia
Diploma - Animation
High School Of Art And Design
Masters - Business Management
ITT
Skills
- Goals and Performance
- Problem-solving
- Staff Management
- Quality Standards
- Customer Service
- Manage Inventory
- Human Resource Management
- Team leadership
Timeline
Operations Manager
Staffmark Staffing
09.2022 - 04.2024
Training Manager
1-800-GOT-JUNK
02.2021 - 08.2022
Store Manager
Dollar Tree Stores
05.2018 - 03.2022
Regional Training Manager
Marshalls & HomeGoods
03.2014 - 02.2020
District Sales Manager
Wonder Bread/Hostess/Drakes
08.2008 - 06.2013
Diploma - Animation
High School Of Art And Design
Masters - Business Management
ITT
Bachelor Of Arts - Animation
The Art Institute of Philadelphia
Similar Profiles
Damian FisherDamian Fisher
General Laborer at Staffmark StaffingGeneral Laborer at Staffmark Staffing
Vania M RiosVania M Rios
Warehouse Worker at Staffmark StaffingWarehouse Worker at Staffmark Staffing
James JefferiesJames Jefferies
Assembler at Staffmark StaffingAssembler at Staffmark Staffing