Fariya Akram
Harlingen,TX
Summary
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
13
13
years of professional experience
Work History
Merchandiser
Footprints Inc
01.2025 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Verified products appeared at correct locations in proper quantities.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
MAI CALL CENTER
Representative Services
07.2025 - 08.2025
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Self-motivated, with a strong sense of personal responsibility.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Call Center Representative
AWL Call Center
01.2025 - 08.2025
- Memorized scripts to achieve easy conversational flow in interactions with potential customers.
- Worked with multiple means of communication within fast-paced environment.
- Supported sales department in handling new subscriber orders, account inquiries and assigned tasks.
- Worked with Number daily customers to sell over $Amount worth of Type product.
Flower Vendor
Falcon farm
02.2024 - 07.2025
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
- Tracked contract renewals, expirations, amendments, and terminations.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Analyzed vendor performance data to identify areas for improvement or cost savings opportunities.
Store Manager
Pommel enterprise llc
08.2020 - 02.2024
- Developed relationships with suppliers to negotiate better prices.
- Identified opportunities for cost savings through waste reduction initiatives.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Mitigated business risks by working closely with staff members and assessing performance.
- Prepared staff work schedules and assigned team members to specific duties.
- Maintained accurate records of employee performance reviews.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented successful business strategies to increase revenue and target new markets.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Monitored progress by establishing plans, budgets and measuring results.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored employee performance and identified performance gaps for corrective action.
Logistics Specialist
Amazon Inc
08.2016 - 01.2020
- Supported development of training materials and technical manuals for new team members.
- Aided senior leadership with report generation to utilize process improvements.
- Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
- Kept deliveries on track and provided timely status updates.
- Directed and supported compilation and analysis of technical source data necessary for product development.
- Assisted in troubleshooting any problems that may arise during the delivery process.
- Processed invoices for payment in a timely manner according to established procedures.
- Oversaw the maintenance and repair of logistics equipment and vehicles to ensure operational readiness.
- Conducted inventory checks and resolved discrepancies.
- Created and updated standard operating procedures for logistics operations.
Associate
Walmart Inc.
08.2012 - 05.2014
- Helped customers locate items within the store using the inventory system.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Described merchandise and explained use, operation and care.
- Answered store and merchandise questions and led customers to wanted items.
- Placed special orders or called other stores to find desired items.
- Ensured compliance with company safety regulations at all times while on the job.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Education
Pharmacy Tech Trainee - Medical Billing
State of Texas
Pharmacy Tech Trainee02-2025
Certified Medical And Coding Specialist - Medical Billing
National Health Association
Chicago, IL09-2023
Associate of Science - Computer Science
Shaheed Millat Govt. College
Pakistan04-2011
High School Diploma -
Guide Line Academy
Pakistan05-2008
Skills
- Promotional planning
- Operational budgeting
- Hourly shift management
- Store operations oversight
- Shift checklists
- Personnel development
- Customer service
- Reliable
- Store displays
- Operational efficiency
- Retail sales techniques
- Talent recruitment
- Marketing and promotions
- Loss prevention
- Team motivation
- Bank deposit procedures
- Customer response
- Store opening and closing procedures
- Employee supervision and motivation
- Training and mentoring
- Work Planning and Prioritization
- Inventory control
- Inventory oversight
- Strategic planning
- Documentation and reporting
- Accurate money handling
- Employee training
- Customer relations
- Friendly and positive
- Flexible schedule
- Systems and software expertise
- Merchandise planning
- Staff management
- Bank and safe deposits
- Goals and performance
- Team building and leadership
- Store merchandising
- Loading and unloading procedures
- Hand truck skills
- Issue resolution
- Payment processing
- Customer needs assessment
- Product demonstration
- Logistics coordination
- Product marketing
- Contract negotiations
Education and Training
true
Timeline
MAI CALL CENTER
Representative Services
07.2025 - 08.2025
Merchandiser
Footprints Inc
01.2025 - Current
Call Center Representative
AWL Call Center
01.2025 - 08.2025
Flower Vendor
Falcon farm
02.2024 - 07.2025
Store Manager
Pommel enterprise llc
08.2020 - 02.2024
Logistics Specialist
Amazon Inc
08.2016 - 01.2020
Associate
Walmart Inc.
08.2012 - 05.2014
Pharmacy Tech Trainee - Medical Billing
State of Texas
Certified Medical And Coding Specialist - Medical Billing
National Health Association
Associate of Science - Computer Science
Shaheed Millat Govt. College
High School Diploma -
Guide Line Academy
Similar Profiles
Dinah HinsonDinah Hinson
Bartender and Server at Footprints Restaurant at Fossil Trace Golf ClubBartender and Server at Footprints Restaurant at Fossil Trace Golf Club
Ran ZhuangRan Zhuang
Teacher Assistant at Little Footprints PreschoolTeacher Assistant at Little Footprints Preschool
ELRINE KOTZEELRINE KOTZE
Freelance Reflexologist & Massage Therapist at Universal Footprints - OwnerFreelance Reflexologist & Massage Therapist at Universal Footprints - Owner
Rebeca SanchezRebeca Sanchez
Sales Associate at Kohl'sSales Associate at Kohl's
Armando PosadaArmando Posada
Shift Manager at Las Vegas CafeShift Manager at Las Vegas Cafe