Farah Abdelkader
Alexandria,VA
Summary
Dynamic professional with a proven track record at Aerie by American Eagle, enhancing customer satisfaction and boosting sales through exceptional service and cultural awareness. Skilled in cash handling and problem-solving, adept at fostering positive relationships and promoting a welcoming environment. Excelled in customized education as an Arabic Teacher, significantly improving students' communication skills and cultural understanding.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Aerie Sales Associate
Aerie By American Eagle
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Arabic Teacher
Parent Of Child
02.2024 - 05.2024
- Developed customized lesson plans to cater to diverse learning needs, ensuring student progress.
- Increased student motivation by setting clear goals and expectations while providing consistent support and encouragement.
- Enriched students'' vocabulary knowledge by introducing new words in context during class discussions and written assignments.
- Maintained a positive learning environment by addressing individual student challenges and fostering a sense of community among classmates.
- Improved students'' communication skills through targeted speaking exercises and group activities.
- Boosted cultural understanding by incorporating Arabic traditions, customs, and current events into lessons.
Education
High School Diploma -
Thomas A Edison High School
Alexandria, VA 08.2022 - 06.2025
Skills
- Customer service
- Cultural awareness
- Teamwork and collaboration
- Progress evaluation
- Problem-solving skills
- Parent-teacher communication
- Listening skills
- Time management
- Excellent people skills
- Native arabic fluency
- Outgoing personality
- Cash handling
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Aerie Sales Associate
Aerie By American Eagle
09.2024 - Current
Arabic Teacher
Parent Of Child
02.2024 - 05.2024
High School Diploma -
Thomas A Edison High School
08.2022 - 06.2025