FARAH AIMI RAMLI
Kuala Lumpur,Malaysia
Summary
Experienced administrative executive with strong attention to detail and proven track record supporting finance and operations teams. Demonstrated expertise in bookkeeping, accounts management, and streamlining administrative workflows. Currently pursuing further knowledge in bookkeeping through Intuit Academy to stay up-to-date with industry best practices. Proactive and tech-savvy, dedicated to continuously improving financial processes and providing exceptional client support.
Overview
7
7
years of professional experience
Work History
ACCOUNT ASSISTANT EXECUTIVE
STRAQTA PROPERTY MANAGEMENT SDN BHD
07.2024 - Current
- Maintained accurate financial records; handled accounts payable/receivable
- Reconciled bank statements, ensuring data accuracy and integrity
- Supported internal and external audits with thorough documentation
- Assisted in system improvements for efficient accounting operations
PROPERTY ADMINISTRATIVE EXECUTIVE
STRAQTA PROPERTY MANAGEMENT SDN BHD
11.2023 - 06.2024
- Handled tenant inquiries, complaints, and service requests to maintain positive relationships.
- Managed lease agreements, renewals, and accurate record-keeping.
- Coordinated property maintenance and repairs with vendors and contractors.
- Processed invoices, tracked expenses, and assisted with account reconciliation.
- Maintained organized filing systems for tenant records and property documents.
- Prepared correspondence and supported communication with tenants and owners.
- Provided general administrative support, including scheduling and notice distribution.
BUILDING ADMINISTRATIVE EXECUTIVE
EAD PROPERTY MANAGEMENT
01.2023 - 10.2023
- Delivered comprehensive administrative support to management, encompassing research, report preparation, and data synthesis
- Innovated an online owner information platform, enhancing owner satisfaction by 75%
- Engineered an automated customer service solution, cutting wait times by 15%
- Formulated a customer service policy that propelled customer satisfaction rates to soar by 80%
- Designed an efficient filing system, optimizing data retrieval efficiency by 85%
ADMINISTRATIVE ASSISTANT
IMS BOOKSTRADING SDN BHD
01.2022 - 12.2022
- Optimized book inventory, ensuring timely restocks
- Negotiated with suppliers, cut processing by 70%
- Kept precise records of transactions and orders
- Enhanced data management, improved search efficiency
ADMINISTRATIVE EXECUTIVE
IT GEEKS.MY
06.2021 - 12.2021
- Enhanced customer experience by providing expert guidance on laptop selections
- Streamlined sales by handling invoicing and payment processing efficiently
- Implemented a Google Form for order efficiency, reducing errors significantly
- Revamped booking fee collections, cutting delinquencies by 80%
OPERATION ASSISTANT
THE SIS BINDING & PRINTING SERVICE
10.2018 - 11.2019
- Processed thesis orders with precision, meeting deadlines and customer specs
- Managed customer communications via Whatsapp and Email for order clarity
- Operated equipment for top-quality thesis production, 80% error reduction
- Streamlined order processing, achieving a 95% reduction in turnaround time
Education
COURSE - BOOKKEEPING SPECIALIZATION
INTUIT ACADEMY
DIPLOMA - EARLY ISLAMIC CHILDHOOD EDUCATION
INTERNATIONAL ISLAMIC COLLEGE (IIC)
01.2014
Skills
- Bookkeeping and Accounting Support
- Accounts Payable and Receivable
- Bank Reconciliation
- Financial Reporting
- Microsoft Office (Excel, Word, Outlook)
- QuickBooks, SQL Accounting Software
- Customer Service and Communication
- Process Improvement and Automation
- Document Management
- Organizational skills
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionTeam Building / Company RetreatsPersonal development programsLanguages
Malay
Native or Bilingual
English
Professional Working
Interests
Reading
Listening to podcast
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ACCOUNT ASSISTANT EXECUTIVE
STRAQTA PROPERTY MANAGEMENT SDN BHD
07.2024 - Current
PROPERTY ADMINISTRATIVE EXECUTIVE
STRAQTA PROPERTY MANAGEMENT SDN BHD
11.2023 - 06.2024
BUILDING ADMINISTRATIVE EXECUTIVE
EAD PROPERTY MANAGEMENT
01.2023 - 10.2023
ADMINISTRATIVE ASSISTANT
IMS BOOKSTRADING SDN BHD
01.2022 - 12.2022
ADMINISTRATIVE EXECUTIVE
IT GEEKS.MY
06.2021 - 12.2021
OPERATION ASSISTANT
THE SIS BINDING & PRINTING SERVICE
10.2018 - 11.2019
COURSE - BOOKKEEPING SPECIALIZATION
INTUIT ACADEMY
DIPLOMA - EARLY ISLAMIC CHILDHOOD EDUCATION
INTERNATIONAL ISLAMIC COLLEGE (IIC)
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