FARAH ALSAADI
Plano,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Quality Assurance Verification
Globe Life And Accident Insurance Company
McKinney, TX
10.2018 - Current
- Assurance Verification, Globe Life
- Contacting potential customers to verify the necessary information to complete their application .as well as receiving inbound calls and process the call as needed, whether to complete an application or re-direct it to the appropriate department
- Fast in typing, as I need to type as fast as the customer talks about the information they provided
- The ability to quickly pick on what the underwriting department might need regarding more information in some of the information in the application and apply it while verifying the application
- Working in Globe Life company, Liberty National, and United American, in verifying the applications needed for underwriting department
- Trained some of the new hires, both in office and remotely
- The ability to connect with colleagues and share experiences and work advice in how to grow as a team.
ONBOARDING COORDINATOR
OUQ.COM (AN AMAZON COMPANY)
Riyadh, SA, SA
05.2015 - 05.2016
- Served as a link between the OB manager and the Content team
- Oversight the operations and the scheduling between the teams, ensuring the deadlines being met and the workflow of each team member and listings, by creating sheets of each listing and the dates from receiving the listing and sending it to the content team, oversight the progress with shared online sheet of the content team and using salesforce to make sure the team is in the right track for the time given
- Creating charts, work progress sheets and reports by the end of the day, in these sheets the work progress is written in detail to ensure full awareness of the process
- Creating full detailed sheets of any problem faced along solutions for each one
- Meeting with Executive Management from Dubai Offices to Report the Progress of the work and Give feedback on the workflow
- Communicating with clients to keep them to date about their listing
- Participating in a gallery to advertise the company and approach new clients.
GRAPHIC DESIGNER
04.2014 - 05.2015
- Designed print materials such as brochures, banners and signs
- Finalized projects with touches such as adjusting images sizes and selecting fonts
- Designed corporate prints such as letterheads and business cards
- Oversaw team and kept members on task to complete orders according to deadlines
- Meeting clients to ensure all their ideas are being considered, and to discuss any changes in the required designs.
Education
BACHELOR OF SCINCE - MULTIMEDIA TECHNOLOGY
THE ARAB AMERICAN UNIVERSITY
01.2011 - 05.2013
Cloud System Operations A. - Cloud Computing
A.S, Dallas College
Dallas, TX 10.2019 - 08.2023
Skills
Microsoft office suite
Adobe illustratorBackground in using SalesforcePython
Active Directory
Strong understanding of operating systems, software, and devices
Excellent problem-solving
Team OversightEnd User
Verbal and written communication skills
Customer service experience
Troubleshooting
Certification
Amazon Web Services
Timeline
Amazon Web Services
08-2023
Cloud System Operations A. - Cloud Computing
A.S, Dallas College
10.2019 - 08.2023
Quality Assurance Verification
Globe Life And Accident Insurance Company
10.2018 - Current
ONBOARDING COORDINATOR
OUQ.COM (AN AMAZON COMPANY)
05.2015 - 05.2016
GRAPHIC DESIGNER
04.2014 - 05.2015
BACHELOR OF SCINCE - MULTIMEDIA TECHNOLOGY
THE ARAB AMERICAN UNIVERSITY
01.2011 - 05.2013