Farah Coria
Tracy,USA
Summary
To obtain long term employment that will utilize my current customer service skillset as well as provide an optimal learning environment to enhance my ability. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and patient care.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Rawlinson Chiropractic
Tracy , CA
07.2024 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Organized charts, documents and supplies to maintain team productivity.
- Used various mechanical and electrical devices to properly treat patients.
- Kept detailed records of patient physical therapy treatments and improvements.
Front Desk Supervisor
Home 2 Suites
Livermore, CA
01.2020 - 01.2021
- Performed administrative tasks such as filing documents, answering phone calls and emails.
- Monitored the front desk staff to ensure proper customer service was provided.
- Coordinated room assignments by considering guest preferences and special requests whenever possible.
- Supervised daily operations at the front desk including check-ins and checkouts, reservations.
- Handled payment processing and provided customers with receipts and proper bills and change.
Associate Administrative Assistant
Aerotek-Simpson Strongtie Manufacturing
Pleasanton, CA
05.2019 - 10.2019
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Performed basic bookkeeping duties such as invoicing customers or tracking expenses.
- Established protocols for tracking tasks, setting deadlines, assigning responsibility, and monitoring progress.
Front Desk Supervisor
Home 2 Suites
Livermore, CA
01.2017 - 05.2019
- Assisted guests with inquiries and requests.
- Processed payments, cashiering duties and credit card transactions accurately.
- Participated in meetings with other managers to discuss strategies for increasing profitability.
- Monitored the front desk staff to ensure proper customer service was provided.
- Monitored staff performance and provided feedback when necessary.
- Tracked inventory of supplies needed for the front desk area.
Front Desk
Hampton Inn
Tracy, CA
05.2016 - 01.2017
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Assisted in training new front desk clerks on proper procedures and protocols.
- Conducted regular audits of front desk operations to ensure compliance with established standards.
- Ensured that all guest requests were met promptly, courteously and efficiently.
- Balanced end-of-shift reports on a daily basis to ensure accuracy of transactions.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education
High School Diploma -
George and Evelyn Stein High School
Tracy, CA01.2013
Skills
- Patient care
- HIPAA compliance
- Team collaboration
- Chart organization
- Customer service
- Time management
- Conflict resolution
- Office administration
- Supply inventory
- Therapeutic procedures
- Patient assessments
- Patient flow management
- Communication skills
- Organizational skills
- Workflow optimization
- Strong work ethic
- Schedule coordination
Timeline
Medical Assistant
Rawlinson Chiropractic
07.2024 - Current
Front Desk Supervisor
Home 2 Suites
01.2020 - 01.2021
Associate Administrative Assistant
Aerotek-Simpson Strongtie Manufacturing
05.2019 - 10.2019
Front Desk Supervisor
Home 2 Suites
01.2017 - 05.2019
Front Desk
Hampton Inn
05.2016 - 01.2017
High School Diploma -
George and Evelyn Stein High School
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